Technical Service Technician

**Remote work opportunity - consideration given to applicants residing within the United States**

**Build your best future with the Johnson Controls team**

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away

**What We Offer**:

- Competitive salary
- Paid vacation/holidays/sick time - 15 days of vacation first year
- Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
- Extensive product and on the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy

**What You Will Do**:
As part of the Technical Service Department, the service technician is involved in the entire manufacturing cycle, from production in the workshop to the commissioning of the installations at the customer's site. He ensures the conformity of the components during assembly, carries out the programming of the systems, ensures quality control, coordinates the commissioning and then accompanies the customer during the warranty period. This position is not eligible for Visa sponsorship.

**How You Will Do It**:

- Support engineering in the choice and validation of components during assembly
- Participate in the programming and optimization of machines
- Carry out an electrical and electronic control of the installations at the end of production
- Supervise start-up, maintenance or emergency intervention interventions at the customer's site
- Plan preventive maintenance and ensure the coordination of the necessary parts
- Resolve and respond to customer inquiries during the warranty period
- Write technical reports and propose system optimizations
- Collect, analyze and report trends observed during travel
- Comply with safety rules and guidelines, including those of the customer, during your on-site interventions

**What We Look For**:
**Required**
- University degree or equivalent combination of education and experience, minimum of 3 years of experience in a technical support role in refrigeration or refrigeration engineering
- Ability to read complex plans and electrical diagrams
- Proficiency with Microsoft Office suite
- You have an excellent sense of oral written communication which will facilitate your exchanges with customers, design offices and partners.
- Must be willing and able to travel 100% within North America & Canada
- Must posses or be eligible to obtain a US passport

**Preferred**
- Minimum of 3 years of experience in the field of **CO2 refrigeration** installation.

**Construisez votre meilleur avenir avec l'équipe de la Société de contrôle Johnson**

En tant que leader mondial dans le domaine des bâtiments intelligents, sains et durables, notre mission est de réimaginer la performance des bâtiments au service des personnes, des lieux et de la planète. Rejoignez une équipe gagnante qui vous permettra de vous construire un avenir meilleur Nos équipes sont particulièrement bien placées pour soutenir une multitude d'industries partout dans le monde. Vous aurez l'occasion de vous perfectionner grâce à des projets de travail significatifs et à des possibilités d'apprentissage. Nous tentons par tous les moyens d'offrir à nos employés une expérience axée sur leur bien-être physique, financier et émotionnel. Devenez membre de la famille de la Société de contrôle Johnson et épanouissez-vous au sein d'une culture d'entreprise responsabilisante où votre voix et vos idées seront entendues. Votre prochaine grande possibilité de carrière n'est qu'à quelques clics.

**Ce que nous offrons**
- Un salaire concurrentiel
- Un ensemble complet d'avantages sociaux comprenant un régime d'épargne-retraite, un régime de retraite, un régime d'assurance-maladie complémentaire, un régime d'assurance dentaire et un régime de soins de la vue
- Des possibilités d'avancement professionnel dans tous les secteurs d'activité et toutes les régions de l'entreprise
- Un environnement de travail en équipe encourageant et collaboratif
- Un engagement envers la sécurité par le biais de notre politique Zéro préjudice

**Ce que vous ferez**

Au sein de l'équipe des Services techniques, le technicien des services techniques participe à l'ensemble du cycle de fabrication, de la production en atelier à la mis