Technical Service Coordinator

2 weeks ago

Quebec City, Canada The Agency by Workland Full time

**LOOKING FOR A TECHNICAL SERVICE COORDINATOR**

**Are you looking for an opportunity to learn and achieve tremendous growth? If so, this opportunity is for you**

**ABOUT THE OPPORTUNITY**

Workland presents a great career opportunity with one of our clients who are industry leaders in thermal systems, providing service across Canada. They are looking for a **Technical Service Coordinator **(Quebec city) for a permanent, full time position.

**WHY SHOULD THIS OPPORTUNITY INTEREST YOU?**
- Work for an industry leader in thermal systems since 100 years;
- Endless opportunities for development, personal growth and for career advancement;
- Work in an environment that values innovation, excellence and integrity;
- Competitive compensation and full range of benefits including company paid pension plan, a group insurance plan and RRSP/TFSA, annual vacations and much more;
- Work with a team of professionals that are passionate and strive for success.
- Opportunities for development and career advancement;

***

**The technical service coordinator** will be responsible for managing day-to-day service activities (maintenance contracts, service calls, mechanical overhauls, small installations, etc) for the industrial refrigeration department.

**YOUR DUTIES AND RESPONSIBILITIES WILL BE**:

- Develop and execute preventive maintenance schedules.
- Assign technicians to service calls based on their skill set.
- Verify and ensure work orders are completed and properly directed.
- Accurately record and process technicians' hours worked in the computerized management system for payroll.
- Participate in the procurement and supply chain for parts required for technicians' interventions.
- Coordinate training for technicians and potentially customers, if required.
- Collaborate closely with sales, invoicing, accounts payable, and management teams to perform job duties effectively.

**THE REQUIREMENTS FOR THIS POSITION ARE**:

- Technically inclined (knowledge of mechanical/HVAC systems is an asset)
- Experience in dispatching/scheduling an asset;
- 1 to 2 years of work experience in team coordination function;
- Proficient in MS Office suite, especially Excel;
- Mastery of the use of the computer for business purposes in general;
- Strong communication skills in French and ability to communicate in English in a customer service context is an asset.

**ABOUT WORKLAND**

Workland is proud to have been mandated to assist the company in the recruitment process for this great job opportunity. Workland’s ultimate goal is to accelerate and facilitate the matchmaking process between the talented professionals and the right organizations, through an approach that promotes diversity, equity and inclusion in the workplace.

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