Medical Receptionist/clerk

2 weeks ago

Kitchener, Canada Kitchener-Waterloo Urgent Care Clinic Full time

**Job Summary**

**Responsibilities**:

- Greet patients warmly and manage check-in/check-out processes.
- Schedule appointments and maintain the appointment calendar.
- Answer phone calls and respond to inquiries regarding services and procedures.
- Collect patient information and verify insurance details.
- Navigate patients to the appropriate examination rooms and ensure smooth patient flow.
- Maintain accurate electronic medical records using systems such as Telus.
- Process patient payments and manage billing inquiries.
- Manage the front desk efficiently, with the ability to work independently as needed.
- Assist with administrative tasks including filing, data entry, and correspondence.
- Ensure compliance with HIPAA regulations to protect patient confidentiality.
- Collaborate with healthcare providers to ensure efficient patient flow.

**Experience**:

- Previous experience as a Medical Receptionist or in a similar administrative role within a medical or dental office is preferred.
- Familiarity with electronic medical records (EMR) systems, particularly Telus, is highly desirable.
- Strong understanding of medical terminology to communicate effectively with patients and staff.
- Proficient in using phone systems and office equipment.
- Excellent organizational skills and attention to detail are essential for managing multiple tasks simultaneously.
- Strong interpersonal skills to provide outstanding customer service in a fast-paced environment.

Join our dedicated team where you can make a difference in patients' lives while advancing your career in the healthcare field

**Job Type**: Part-time

Pay: From $17.20 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- 4 hour shift
- Every Weekend
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Meical receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 2024-11-03

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