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Host/hostess

3 weeks ago

Hamilton, Canada Lamaso Restaurant Full time

**Job Summary**

**Duties**
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and seating arrangements to optimize restaurant flow.
- Provide menus and inform guests about daily specials or promotions.
- Answer phone calls with proper phone etiquette, taking reservations or answering inquiries.
- Collaborate with servers and kitchen staff to ensure smooth service delivery.
- Maintain cleanliness and organization of the host stand and dining area.
- Assist in managing waitlists during peak hours, ensuring guests are informed of wait times.
- Handle guest complaints or concerns with professionalism and courtesy.

**Requirements**:

- Previous experience in guest services or hospitality preferred.
- Familiarity with food service operations is a plus, including restaurant experience.
- Strong customer service skills with a focus on creating an enjoyable dining experience.
- Excellent communication skills, both verbal and written.
- Experience with POS systems, particularly Micros POS, is advantageous.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A friendly demeanor and a passion for providing outstanding service to guests. Join our team as a Host/Host and be part of creating memorable experiences for our guests

**Job Type**: Part-time

Pay: $17.20 per hour

Expected hours: 10 - 20 per week

Work Location: In person