Manager, Business Proceses
9 hours ago
**Position**:Manager, Business Processes & Systems**
**Location: Portage la Prairie Branch with Hybrid Work Possibilities**
**Posting Number: 2025-08**
**What’s the Opportunity?**
Reporting to the SVP Transformation, the Manager, Business Processes & Systems leads the Operations and Administration teams, and collaborates closely with areas overseeing Sales and Service, ensuring all organizational processes are efficient, effective and designed in support of the member experience.
This position is a key driver of improving business processes and providing direction and leadership to implement changes in the organization.
**What you’ll get to do**:
Using process improvement techniques, recommend and/or initiate changes to policies and procedures across channels to improve performance
- Analyze, develop and implement processes that accompany Stride platforms and enhance the member experience
- Identify inefficiencies in organizational processes and recommend areas for improvement
- Establish a positive environment that promotes continuous improvement thought process all while ensuring improvements are in alignment with strategic objectives
- Collaborate consistently and effectively with other departments to develop processes and ensure seamless integration of new processes
- Partner with senior leaders to reimagine the operating model for business lines, implementing innovative changes that align with long term strategic goals
- Encourage a culture of continuous improvement
- Lead the design and execution of a long-term continuous improvement strategy, ensuring business benefits are realized and tracked
- Provide leadership and ongoing support to the Operations and Administration teams
- Guide teams in developing roadmaps to drive operational efficiency
- Maintain strong working partnerships with Sales and Service leaders to strengthen the resolution of cross-departmental goals
- Foster a strong team environment that will attract, retain and develop existing and potential staff
**Who are we looking for?**
- You have a degree in Business Administration and 5+ years in a complementary role in a financial institution, or an equivalent combination of education and experience.
- You have process improvement certification or experience
- You have well-developed people management and coaching skills
- You have strong organizational and time management skills and ability to set priorities for self and team on multiple priorities in a collaborative environment with competing deadlines
- You have the ability to make sound business decisions and build work processes, procedures and policies that are well understood and efficient for areas of responsibility
**Why join Stride Credit Union?**
We offer an engaging work environment where creativity and autonomy are valued. You will receive a strong compensation package including a competitive salary, eligibility for bonuses and a matched pension plan. You will also receive additional benefits, such as:
- Flexible work options
- Extended health, dental and vision benefits
- Employee banking benefits (including free chequing accounts, low interest credit card and bonus rates on deposit and lending products)
- Opportunities for professional development and career growth
Pay: $80,670.00-$102,851.00 per year
**Benefits**:
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Vision care
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Portage la Prairie, MB R1N 1T9
Application deadline: 2025-05-28
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