HR Generalist

**Who we are**:
For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it.

**Your role**:
The Global Relay HR team champions our corporate culture by bringing together dedicated and hardworking individuals who aspire to learn and grow with the company. We strive to bring the best out of our employees and enable them to perform at their optimal potential through coaching, learning & development, and open communication. We work closely with the Global Relay Leadership team on initiatives such as performance management, career development, compensation & benefits, and recruitment. The Global Relay HR team provides top notch services and support in enabling the execution of Global Relay's business strategies while balancing employees' individual goals and professional objectives.

The HR Generalist will provide day-to-day HR support to the daily operations of the HR team thereby contributing to the efficient and professional delivery of HR programs, processes and services across the organization.

**Your responsibilities**:

- Partners with assigned business units to advise and support managers on employee relation concerns, performance management, and help them implement best HR practices
- Builds and maintains positive working relationships with assigned business units to ensure HR services are properly executed
- Analyzes and makes independent recommendations regarding solutions to problems with varying complexity in accordance with organization objectives and guidelines
- Maintains compliance with all applicable employment law requirements, company policies, procedures, and standards
- Plans and organizes own work assignments, as well as carries out tasks as required by the HR leadership team
- Creates HR documentation including offer letters, onboarding documents, contractual agreements, employment confirmation letters, etc.
- Processes updates in the various HR Systems (HRIS, ATS, PAS) as required
- Supports the annual performance management process, including facilitating employee review meetings and tracking employee performance
- Facilitates onboarding activities and conducts exit interviews and related activities as part of the off-boarding process
- Organizes and prioritizes a variety of projects and tasks in an effective and timely manner, sets appropriate priorities and meets deadlines
- Handles employee relation issues, consults with HR leadership on complex matters
- Conducts cultural (final-round) interviews with internal and external applicants being considered for employment
- Assesses and identifies trends and proposes solutions that will assist the HR leadership team in designing improvement strategies
- Supports the Annual Compensation Program by educating managers and supporting employee communication
- Provides support with strategic HR initiatives, including research & recommendations, ownership & participation in the development, implementation and maintenance of initiatives
- Analyzes and creates reports based on HR metrics on an ad-hoc basis, specifically detailing the effectiveness of current HR programs and processes
- Participates in an internal HR peer-to-peer mentoring program
- Collaborates on the design of and conducts training programs as needed
- Attends and represents Global Relay at career fairs and recruitment-related events

**About you**:

- 3-5 years of experience in HR; previous work experience in the high tech or software technology industry is an asset.
- Completion of post-secondary studies in Human Resources.
- Good knowledge of HR standards and best practices.
- Good working experience in HRIS, ATS or other databases, with advanced skills in MS Office Suite.
- Keen attention to detail with strong written, verbal and interpersonal communication skills.
- Strong analytical and problem-solving skills with strong business acumen.
- Excellent organizational skills with the ability to prioritize and multi-task.
- Must be able to show proven record of responsibility and judgment including exercise of discretion and confidentiality.
- Self-starter who is comfortable working independently and with a team.
- Good knowledge in employment regulations including Employment Standards Act and Human Rights Act.
- Flexibility and demonstrated ability to take initiatives; comfortable working in a f