Customer Service

3 days ago

Simcoe, Canada Aroh Inc Full time

Aroh Inc is leading the way in the design and fabrication of Wayfinding signage & Activity Boards for the senior living market, serving clients across Canada and the US. We are growing again and looking for an experienced Online Sales, Customer Service Representative to join our team

If you are a Customer Service Representative looking to be the best you can be, be part of a team that enjoys life, cares for each other and the people they serve, then we would love to talk with you about joining our team. You will find that at our core, we are passionate about our customers and enhancing the lives of their residents. If you share this passion then we offer an environment for you to flourish and grow.

**Role**
Establish relationships of trust
Achieve or exceed sales targets
Sales measurable's & reporting
Solution visioning & proposing that is aligned (internally & externally)
stakeholder advocate

**Online Sales**
- Manage changes on the companies web site

**Customer Service & Sales**
Undertake day to day sales activities including but not limited too:

- Deliver exceptional customer service.
- Build long-term trusting relationships with clients
- Design custom boards and have them approved by the client
- Ensure all products are delivered on time
- Manage warranty returns
- Arrange and schedule all installation

**Is there a mutual fit? You ideally have**:

- A great listener, and questioner
- A commitment to excellent customer service.
- Excellent written and verbal communication skills.
- Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
- Able to work comfortably in a fast paced environment.
- Seeking a culture that exudes: Creative & Forward Thinking; People First & Fun; Confident & Courageous; Dedicated & Cares;
- Gets It; Wants it; and has Capacity to do it

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$48,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Simcoe, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Inside Sales: 2 years (required)

**Language**:

- Fluent in oral and written English (required)

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