Automation Field Technician

**Automation Field Technician**:

- Functional area: Service
- Onsite or Remote: Onsite
- Primary Skills: Critical Thinking,Problem-solving,Time Management,
- Country/Region: CA
- City: Lively
- Location: Lively, ON, CA, P3Y 1L2
- Company name: Epiroc Canada Inc.
- Date of posting: Feb 14, 2025

**United. Inspired.**Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.

**About us.**We are Epiroc, a leading productivity partner for the mining and infrastructure industries. By joining Epiroc, you can expect an atmosphere of creativity and innovation, 'Dare to Think New.' With innovative technology, we develop and produce innovative drill rigs, rock excavation and construction tools. The company was founded in Stockholm, Sweden and has passionate people supporting and collaborating with customers in more than 150 countries.

**We succeed in our core business because we are passionate innovators with courage to change.**With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

**Epiroc offers rewarding experiences and professional growth opportunities.**

**Recognition for your hard work includes**:
- _Competitive wages and annual employee bonus and incentives._
- _Family-friendly benefits package._
- _Company matching group retirement savings plan._
- _Paid vacation and sick time._
- _Fleet vehicles and travel allowances._
- _Support for relocations._
- _Employee perks and discounts._
- _Trades apprenticeships._
- _Support for growth, training and education._
- _Progressive flexible work arrangements._
- _Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement._
- _Sustainable employment and growth._

Are you passionate about technology and skilled in troubleshooting automated systems? Join Our Team as an **Automation Field Technician**at Epiroc and make a difference in the mining industry

Epiroc Customer Center is looking for a highly motivated and results driven Automation Field Technician to support our customers. As Automation Field Technician, you will be responsible for the repair, maintenance, and functionality of Epiroc technology systems while working with safety as a top priority. Duties require electrical and mechanical knowledge as well as a good IT network understanding. Automation Field Technicians monitor and perform routine diagnostic checks on automated systems, isolate problems and perform repairs. The technicians troubleshoots issues and determine if the problem is mechanical, electrical or from the computer systems controlling the process, as well as determine appropriate corrective measures. The Automation Field Technician possesses excellent technical skills and is able to represent Epiroc in a professional and ethical manner while working under very little supervision. Extensive travel to customer sites throughout Canada may be required.

If you're ready to make a significant impact on our technology systems and ensure our customers' success, join us as an Automation Field Technician at Epiroc

**RESPONSIBILITIES**:

- Service and commissioning of Epiroc products.
- Perform audits and preventive maintenance on Epiroc products.
- Troubleshooting and problem-solving.
- Document and report technical product issues.
- Establish a good working relationship with customers.
- Establish a good working relationship with your co-workers.
- Creating and updating daily service reports.
- Work with customers operations departments to ensure levels are set up to meet the meet their production timelines.
- Work with customers’ mobile planning department to ensure automation preventative maintenance (PM) and repairs are conducted in conjunction with mechanical PM’s schedule.
- Actively participate in continuous improvement initiatives.
- Work within and promote a supportive and innovative team culture.
- Perform other relevant tasks and duties as assigned by the manager.

**EXPERIENCE**:

- Minimum five (5) years of relevant work experience within the mining industry is an asset.
- Experience in automation.

**KNOWLEDGE/EDUCATION/LICENCE**:

- Interprovincial Red Seal Electrician or Instrumentation Control certification is an asset.
- Electronics or electrical engineering technician or technologist diploma.
- Strong electronics and instrumentation knowledge.
- Possess a valid vehicle driver’s licence.
- Strong knowledge of Epiroc’s services and products is an asset.

**SKILLS AND ABILITIES**:
Proven and motivated self
- er who is driven to achieve client satisfaction targets and is able to work independently and in a team environment to meet tight deadlines.
- Excellent IT skills
- A strong understanding of network infrastructures.
- Time management skills.
- Strong numerical ability and reasoning skills.
- Mechanically inclined.
- Excellent communic