Route Supervisor Mission

**Who We Are**

Emterra Group is a dynamic, growth-oriented, and safety-focused group of companies. organizations have been deemed to be an “essential service” by providing collection and processing for recycling, organics, and waste that keep our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing company and play a crucial role in waste diversion and the circular economy. Emterra is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC) and the Canadian Women Business Enterprise National Council (WBE).

Emterra is currently searching for a Route Supervisor to join our Mission team. The Route Supervisor will be responsible for ensuring the health & safety, productivity, and efficiency of our drivers within the collection routes in the Greater Victoria area. This position reports to the Operations Manager, Victoria.

**Reasons to Apply, Stay and Grow with Emterra Group**
- Opportunity to be part of one of Canada’s Greenest Employers
- Competitive wages and annual wage increases
- Comprehensive health benefits (drug, dental, vision, LTD, life insurance)
- Employee Assistance Program, paid for by the Company
- Tuition reimbursement program and professional development support
- Be part of an entrepreneurial organization that wants to continue to learn and grow
- Ability to have impact and make change

**What will you do?**
- Manage all commercial, residential, recycle and roll off routes and Drivers and Dispatchers on daily basis;
- Ensure that operations are running safely by performing Driver observations and monthly safety meetings;
- Resolve service and operational issues with maintenance department, customers and staff;
- Oversee day-to-day operations of multiple routes;
- Perform operational audits of collections routes and observation routes;
- Ensure that Drivers required to operate company vehicles or equipment are completing daily safety and maintenance checks so that issues are addressed in a timely manner to eliminate or reduce down time;
- Coordinate with stakeholders to ensure deliveries, exchanges and repairs are completed in a timely manner;
- Plan and monitors employee schedules and route scheduling including regular communication throughout the day until all routes are completed;
- Perform training of new hires;
- Responsible for ensuring employees meet performance standards and recommends corrective action if/when necessary;
- Conduct accident investigations including scene management, first accident report and final analysis with root cause and preventative measures;
- Maintain Environmental Health and Safety programs including training, meetings and required reporting of relevant EH&S issues;
- Maintain adherence to company safety policies and DOT regulations;
**What will you bring?**
- Completion of secondary school (or GED equivalent);
- Excellent command of the English language (verbal/written);
- Prior supervisory experience is preferred;
- Solid computer skills (MS Office);
- Valid Class 1 or 3 with air and a clean abstract;
- Experience operating waste collection equipment is an asset;
- Individual should demonstrate initiative and self-motivation;
- Should be familiar with route balancing and sequencing techniques;
- Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status._