Inside Sales Representative- 12 Months Contract

**Careers that Change Lives**
Bring your talents to an innovative medical technology and healthcare solutions leader. We deliver with the training, mentorship, and guidance to build your future success.

The Inside Sales Representative is an inside member of an integrated sales team who works in partnership with field sales personnel to sell insulin pump technology to people with diabetes. This role will foster strong relationships with patients, health care providers and territory team members. In addition to accepting full ownership for pre-sales issues initiated by customer and field personnel, the Inside Sales Representative will also be the primary inside customer contact for guiding patients through the pre-sale process of obtaining Endocrinology products. The Inside Sales (IS) Representative will manage territory base business and growth by selling direct to customer, products and services.

**A Day in the Life**
- _Remotely sells Medtronic's products and retains end-user patients within an assigned geographic area and /or specific customer accounts for pre-defined territory locations to achieve or exceed assigned sales goals. _
- _Identify, develop and close leads for the business and refer on internal leads when appropriate. _
- _Provides input on new markets, new product introductions, and existing products or supplies. _
- _Promotes and establishes education of the company's products and/or services. _
- _Manages and responds to customer concerns and problems. _
- _Arranges demonstration of products by field sales representatives. _
- _Assists the field sales representatives in the planning and execution of sales activities as well as providing on-going sales support including sales calls, data analysis, customer opportunities, and sales rep follow-up. _
- _Responsible for reporting complaints and Adverse Drug Reactions (ADR) _
- Conduct sales calls to promote, sell, and service Medtronic Endocrinology products and services to existing and potential customers.
- Implement quarterly sales plan to achieve sales goals and objectives and provide regular forecasts.
- Educate customers and patients regarding the importance of intensive diabetes management and continuous glucose monitoring for patients with diabetes.
- Provide accurate information on Medtronic systems, product and therapy technical support and services included with the purchase of our technology.
- Fiscally manage territory by controlling process errors and product returns.
- Build and maintain relationships with referral sources Diabetes Clinics) to establish a solid base of business.
- Assist in establishing the company as the leader in diabetes products in the community by participating in community patient events, JDRF walks, D Skate, etc.
- Complete administrative reporting as assigned.
- Utilize approved sales collateral to support promotional and territorial needs.
- Work closely with TM and DCS to ensure complete sales cycle.

**Must Have: Minimum Requirements**
- Bachelors degree required
- Minimum of 3 years of relevant experience and working knowledge of company products and services

**Nice to Have**
- Experience in medical device or pharmaceutical sales is preferred.
- Demonstrated success in a sales position or equivalent Consumer Care experience, as indicated by level of sales performance against established objectives / goals.
- Must be a self-starter and a team player, possess a positive attitude
- Must possess strong prioritization and organizational skills with keen attention to detail
- High learning agility
- Must have strong interpersonal communication skills - effectively through written and verbal and active listening
- Strong evaluation and problem-solving skills.
- Experience with selling diabetes device technologies preferred
- Diabetes disease state knowledge preferred
- Strong influencing and negotiating skills
- High degree of empathy
- Knowledge of SAP/Salesforce preferred and fluent with Microsoft suite.
- Bilingual (English and French) an asset
- Other duties as assigned

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

**Physical Job Requirements**

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential