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Audio/visual (Av) Maintenance Specialist
3 weeks ago
We’re Hiring
Audio/Visual (AV) Maintenance Specialist
Toronto, ON
Full-time
Hybrid
WHO WE ARE
SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents more than 180,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM
- s commitment to Inclusion & Anti-Racism.
WHY WORK WITH US?
- Make a difference by supporting and collaborating with a vibrant and creative community
- Enjoy many options for workplace flexibility and work-life balance
- Get involved in the rapidly changing creative space
- Advocate for and empower the creative community
- Together, we’ll help music creators earn more income and make a living
WHAT WE OFFER
- 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based)
- Twelve paid sick days annually (including five personal days)
- Virtual My Wellness program, including access to SOCAN fitness facility
- Annual Performance Incentive bonus (dependent on a personal and company performance)
- Defined contribution Pension Plan,
- Comprehensive, health and dental benefits program
- Inclusive and collaborative working environment
ABOUT THE ROLE
The AV Maintenance Specialist is responsible for verification and data entry of AV Repertoire in SOCAN’s systems. This includes but is not limited to, research, corrections, and validation activities of cue sheets received from various sources. They will also be expected to maintain sub-publishing agreements in SOCAN’s systems for music composed for Film & Television ensuring accuracy of collection shares for quarterly distributions. They may also act as backup to the Team Lead including the handling of complex queries and AV repertoire integration activities.
WHAT YOU’LL DO / KEY RESPONSIBILITIES
- Handle assigned prioritized workload, and ensure completion of cue sheet processing by expected timelines for each distribution
- Compare duplicate cue sheets received from various sources such as Broadcasters, Producers, Foreign Societies, and resolve any discrepancies as necessary
- Research, identify and resolve any cue sheet discrepancies by updating or modifying existing AV Work details.
- Data entry and creation of AV repertoire in SOCAN’s database, including but not limited to researching repertoire as well as interested party information and creating non-affiliate accounts using SOCAN’s systems
- Creating and maintaining sub-publishing agreements on behalf of music composed for Film & Television
- Provide back up to the Team Lead
- Handle and resolve queries that involve in depth research and problem solving and liaise with queries team as necessary supporting resolution of incoming claims from our members and foreign societies using EPICOR’s Case management system
- Proactively advise Team Lead of potential processing and efficiency improvements
- Other duties, as required
WHAT YOU WILL BRING / QUALIFICATIONS & EXPERIENCE
- High School Diploma/equivalent or relevant working-related experience
- Excellent communication skills
- Excellent research and problem-solving skills
- Knowledge or experience in the Music Industry or Performing Rights is an asset
COMPETENCIES/ATTRIBUTES
- Strong aptitude for figures
- Strong time management skills to meet deadlines and ability to multi-task
- Detail oriented
- Team Player
- Analytical
- Thorough
- Efficient
- Proactive
**ACCESSIBILITY & ACCOMODATION**:
EQUAL EMPLOYMENT OPPORTUNITY
SOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.
HOW TO APPLY
