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Regional Indigenous Patient Advocate

3 weeks ago

Winnipeg, Canada WRHA Corporate Full time

**Requisition ID**: 367720

**Position Number**: 20067510

**Posting End Date**: Open Until Filled

**City**: Winnipeg

**Employer**: Winnipeg Regional Health Authority

**Department / Unit**: Indigenous Health Services

**Job Stream**: Clinical Support

**Union**: Non Union

**Anticipated Start Date**: 11/01/2024

**FTE**: 1.00

**Anticipated Shift**: Days;Evenings;Weekends;Standby coverage as required; On Call

**Work Arrangement**: In Person

**Daily Hours Worked**: 7.75

**Annual Base Hours**: 2015

Grow your career in the Winnipeg Health Region Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

**Position Overview**:
Under the general supervision of the Regional Director - Indigenous Health Services (IHS), the Indigenous Patient Advocate is responsible for receiving and resolving health and human service complaints affecting patients including accepting referrals and receiving complaints or requests for conflict resolution directly from patients.

**Experience**:

- A minimum of three years related work experience with a Master's degree or five years related experience with a BSW or related discipline.
- Experience in program planning, implementation and evaluation of programs, writing of reports at both lay and technical levels, proposal writing, working with multi-sectoral partnerships within and beyond the health services sector and implementing programs with community partners.

**Education (Degree/Diploma/Certificate)**:

- Master's degree in Social Work, or relevant discipline required.
- Bachelor’s degree in Social Work, or relevant discipline with a minimum of 5 years’ experience working in the healthcare field.

**Certification/Licensure/Registration**:
Not Applicable

**Qualifications and Skills**:

- Demonstrated leadership and team building skills.
- Knowledge and awareness of Indigenous culture and traditional healing practices.
- Exceptional organizational problem-solving skills.

**Physical Requirements**:
Not Applicable

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.