Crew Control Specialist

2 weeks ago

Toronto, Canada Sunwing Travel Group Full time

**Join us in making vacation dreams come true**

**About Us**:
**The Opportunity**:
Are you searching for a fun, passionate, travel loving team? -Sunwing has the EPIC work culture you have been searching for. We are currently looking for a
**Crew Control Specialist** to join us in making vacation dreams come true. As the
**Crew Control**
**Specialist** you will
**monitor the flight operation to ensure safe and effective implementation of operational changes. **The position reports to the
**Crew Control Manager** and will be located in Toronto, ON.

**Work Perks**:

- Remote and/or Hybrid Work Opportunities
- Great travel perks
- Goodlife Corporate Discount
- Comprehensive benefits package
- RRSP Matching Program
- Growth opportunities
- Free Parking
- Open concept, collaborative workspace
- Fresh Café with delicious snacks and meals at a subsidized price
- Opportunity to give back through our social responsibility initiatives

**What You’ll Do**:

- The Crew Control Specialist is responsible for monitoring the status of flights and crew during daily operations. While on duty, the position reports to the Crew Control Manager for operational requirements and delegates the workload of the Crew Schedulers. The incumbent will be responsible for complex schedule changes and recovery plan implementation above the scope of the Crew Scheduler.
- Organize and delegate workload for Crew Schedulers to ensure the timely staffing of flights, checklist items are being completed, and other obligations are being met.
- Review work to ensure departmental compliance including spot checking the validation report, monitoring the irregularities screen, and following up with Crew Schedulers.
- Monitor daily flights for delay potential, set up delays in the system, and ensure notifications to crew are being completed.
- Advise and instruct Crew Schedulers of corrections when errors are identified.
- Advise Crew Control Manager of continuous performance issues.
- Escalate and communicate operational issues to Crew Control Manager as required.

***
**What You’ll Need**:

- Experience in Crew Scheduling operations and procedures.
- Thorough knowledge of the Canadian Aviation Regulations relating to Airline Operations (Division III)
- Strong organizational and communication skills.

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