Medical Imaging Clerk

1 week ago

Toronto, Canada St. Michael's Hospital Full time

Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education. Join our team in our mission to continue to put patients and families at the center of everything we do, in the role of Medical Imaging Clerk.

**DUTIES & RESPONSIBILITIES**:

- Registers and coordinates exam schedule for inpatients/outpatients on a computerized system, ensuring a smooth patient flow.
- Provides clerical support to areas in Medical Imaging; General Radiography, CT, IR, US, Nuclear Medicine, MRI, Billings and Mail
- Receives patients at reception areas and completes registration tasks
- Provides clear and concise information to patient inquiries and urgent requests.
- Processes and verifies information on requisitions, and registers and updates patient records database.
- Assists patients in receiving Medical Imaging records as required
- Accurate consolidation of patient records
- Coordinate, prepare and reconcile all exams not reported
- Actively participates in team building concepts.
- Performs other clerical support duties
- Ability to troubleshoot
- Assists with training and orientation in all clerical areas

**QUALIFICATIONS**:

- One to two (1-2) years’ minimum experience in related clerical or administrative role;
- Two to three (2-3) years’ hospital related experience an asset;
- Medical Office Administration/Assistant or similar designation required;
- A Medical Terminology course or related job experience required.
- Excellent interpersonal, communication (written/verbal), organization and time management skills.
- Exemplary telephone manner is mandatory.
- Quick, accurate data entry skills a must.
- Must be computer literate (Windows).
- Excellent communication skills (written and oral).
- Understanding and commitment to the Hospital Mission and Values.
- Demonstrated ability and commitment to providing outstanding customer service and patient care.
- Demonstrated ability to work effectively in a team based, fast paced pressurized environment.
- Must be flexible, punctual and have an excellent attendance record.
- Must be flexible to rotate through all areas of Medical Imaging and provide clerical support.
- Must be flexible in start times and be able to work all shifts (days, evenings, weekends).
- Must be available to work on short notice

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