Team Member

4 days ago

Vancouver, Canada WELA Full time

**About us**

WELA offers a wide range of globally-inspired healthy bowls, cold-pressed juices and superfood smoothies. Our mission is to help each individual develops better lifestyles that begin with balanced diets.

**Who we are**

We are a Creative Salad / Smoothie Bar concept. WELA embodies the healthy and active lifestyle of the Vancouverites. We pride ourselves with our service excellency and the high quality of food we offer. WELA aspires to constantly reinvent itself with innovative and fun healthy menus. By joining our team, you will get to be a part of the healthy food re-imagining evolution We are looking for someone who is passionate, energetic and ready to learn, commit and grow with us. When we hire, we look for the right personality and attitude above all else

**Schedule**

We are currently looking for a permanent part-time and full-time position.

**Key areas of responsibility**:

- Serve customers efficiently with food and drink orders and take payments.
- Assist in preparation of food components (dressings, sauces, soup, etc.), smoothies and juices
- Offer customers amazing standards of customer service and care.
- Maintain and consistently clean and uphold the facility so that it is in the highest of standards.

**The roles include**:

- Demonstrating the highest standards of customer welcome and care when assisting customers.
- Giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive customer journey
- Ensuring adequate stock levels of food supplies and merchandise.
- Up-selling product to maximize profit.
- Keeping the store tidy and clean including equipment cleaning, dishwashing, and taking out garbage.
- Handling customer complaints in the first instance and reporting feedback to the Managers.
- Working within established guidelines and WELA operating procedures.
- Keeping up to date with special promotions and creating displays.

**The personal skills that WELA admires**:

- Having a friendly and engaging personality, a good communicator, able to work under pressure.
- Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service.
- Must be comfortable working in a small team / intimate environment.
- Team members will be on their feet for most of the day and may be required to lift and carry heavy objects.
- You should have a comprehensive understanding of the menu and have a keen interest and passion in food
- An effective, well organized and efficient team player with a strong sense of discipline and urgency.
- Excellent standards of personal presentation, smart appearance and articulateness.
- FoodSafe training or equivalent qualifications is a plus.
- Previous experience working in a cafe, restaurant, kitchen or catering is advantageous.

**Job Types**: Full-time, Part-time, Permanent

Pay: From $17.85 per hour

**Benefits**:

- Casual dress
- Discounted or free food
- Store discount

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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