Customer Service Advisor

5 days ago


Stouffville, Canada McKenzie RV Trailers Full time

McKenzie RV Trailers is growing again. We are looking for a Service Administrator. Are you energetic, enthusiastic and enjoy working with people in a fast-paced environment? If the answer is yes, then we want you to join our team
- Previous experience as a Service Advisor is an asset
- Work with customers to understand their needs.
- Work with customers to answer questions or concerns.
- Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
- Complete a follow-up to ensure that customers have no additional questions about the repair of their vehicle.
- Additional duties assigned.
- answering the service department calls
- working with parts and warranty departments
- scheduling pick up of units

**Skills**:

- Identify Client's vehicle needs based on historical service data.
- Provide maintenance and repair recommendations
- Excellent customer service, communication, and time management skills both verbal and written
- Ability to work under pressure and fast-paced environment
- Professionalism
- Multi-tasking
- Able to work individually also as a team
- Willing to learn and positive attitude

**Salary**: From $40,000.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Work Location: One location



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