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Technical Trainer
3 weeks ago
Federated Co-operatives Limited is a company operating in the retail industry, with a network of 20 liquor stores and 5 gas bars totaling 900 stores. The organization is undergoing a significant transformation, including the conversion to a new POS system and the implementation of the Emerald ecosystem. As part of this transformation, they are seeking a skilled Technical Trainer to support their training initiatives.
**Responsibilities**:
- Develop training materials, including job aids, checklists, and slide decks.
- Deliver training through various methods, including in-person sessions, virtual classrooms, and blended learning approaches.
- Adapt training delivery to accommodate different learning styles and technical backgrounds of the audience.
- Address questions, technical issues, and challenges that arise during training sessions.
- Collaborate with stakeholders, including managers, store clerks, finance teams, and operations, to understand their training needs and provide customized training solutions.
- Continuously improve training materials and methodologies based on feedback and evaluation.
**Requirements**:
- Post-secondary education in a relevant field.
- Proven experience as a technical trainer or educator.
- Strong communication and presentation skills, with the ability to explain complex concepts clearly.
- Familiarity with various training delivery methods, including in-person and virtual sessions.
- Experience in creating training materials, job aids, and slide decks.
- Adaptability and problem-solving skills in addressing different learning styles and challenges.
- Interpersonal skills to establish rapport and collaborate effectively with diverse audiences.
- Commitment to continuous learning and professional development.
**Job Type**: Fixed term contract
Contract length: 12 months
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- How many years of experience do you have being a trainer or an educator?
- Do yo have experience creating training material?
**Education**:
- Bachelor's Degree (preferred)
Work Location: In person
