Mandarin Receptionist/medical Assistant

6 days ago


Etobicoke, Canada Enhanced Care Clinic Full time

At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health providers, our goal is to get our patients healthy, quickly and safely. As we continue to expand, we are looking for a **Mandarin Medical Assistant/Receptionist** who has a passion to deliver the best possible care to our patients.

**Summary**: The **Mandarin Medical Assistant/Receptionist** will participate in delivering services and outreach activities. This is a permanent full-time position (including Saturdays).

**Location**: Etobicoke (3857 Lake Shore Blvd W, Etobicoke, ON, M8W 0A3)

**Responsibilities**:

- Provide virtual administrative support to physicians, pharmacies and allied health professionals
- Directs telemedicine requests to our providers in an appropriate and efficient manner
- Provides support to telemedicine clinics, by interacting with physicians, patients, and pharmacies and tracks metrics.
- Administrative responsibilities include but are not limited to: registering patients, answering phone calls, scheduling appointments, following up on consults and test results, obtaining required documentation
- Obtains key demographic and health related information and registering this information accurately and efficiently into the EMR
- Provides assistance to doctors and allied health providers
- Supports management and perform administrative tasks for service delivery
- Performs outreach calls to provide information on telemedicine services, generate leads, and schedules appointments with account managers.
- Perform other duties related to clinic operations

**Requirements**:

- Fluent in Mandarin
- Previous health care experience is an asset
- Administrative experience/customer service experience is an asset
- Excellent communication skills, ability to multi-task and willingness to learn
- Computer proficiency
- Knowledge of EMR and G-suite is an asset
- Effective interpersonal and problem-solving skills
- Able to work effectively in a fast-paced environment
- Strong organizational skills and attention to details
- Knowledge of CRM is an asset

**Why Enhanced Care might be right place for you**:

- Nominated for 2012 York Regions' Character Organization Award
- Winner of 2015 OPA's Collaborative Services Award
- Ongoing career training and development

Schedule:

- 8 hour shift
- Weekend availability

Application question(s):

- Do you have reception/administrative experience? If yes, how many years? Please note this is a mandatory question.
- Do you have experience working with EMR? If yes, please list the name(s) of the EMR and number of years of experience. Please note this is a mandatory question.
- What is your hourly wage expectation for this role? Please note this is a mandatory question.
- Do you have experience working in the healthcare industry? If yes, how many years? Please note this is a mandatory question.
- Saturday shifts are mandatory for this position. Please confirm that you are available to work on Saturdays. Please note this is a mandatory question.

**Language**:

- Mandarin (required)



  • Etobicoke, Canada Enhanced Care Clinic Full time

    At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health...


  • Etobicoke, Canada IMD Medical Full time

    **Job Overview** The initial contract is for Mondays and Tuesdays 9-5am, for four months, with the possibility of extending to be reviewed. We are looking for a friendly, dedicated person, interested in working in a collaborative work environment. **Duties** - Greet patients warmly and assist them with check-in and check-out processes. - Manage...


  • Etobicoke, Canada Enhanced Care Clinic Full time

    At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health...


  • Etobicoke, Canada St.Andrew’s Pharmacy and Clinic Full time

    Previous pharmacy assistant experience required (ideally 1 year experience) If no pharmacy experience, Initial training required as a pharmacy assistant will be required for this role. Once training complete, Primary role will be a Medical Receptionist **Responsibilities and Duties** - Deliver an exceptional experience to all patients as you greet them...


  • Etobicoke, Canada St.Andrew’s Pharmacy and Clinic Full time

    Previous pharmacy assistant experience required (ideally 1 year experience) If no pharmacy experience, Initial training required as a pharmacy assistant will be required for this role. Once training complete, Primary role will be a Medical Receptionist **Responsibilities and Duties** - Deliver an exceptional experience to all patients as you greet them...

  • Medical Receptionist

    2 weeks ago


    Etobicoke, Canada Eringate Pharmacy Full time

    **Overview** **Duties** - Greet patients and visitors in a friendly and professional manner. - Manage multi-line phone systems, answering calls promptly and directing them to the appropriate personnel. - Schedule appointments and maintain an organized calendar for healthcare providers. - Collect patient information, including insurance details and medical...


  • Etobicoke, Canada Scholars Education Centre Full time

    **Job Title**:Medical Receptionist - Cardiology Clinic **Location**: Etobicoke, ON & Kitchener, ON **Salary**: $18-$21 per hour **About Us**:We are a busy medical specialty clinic focused on providing exceptional cardiology care to our patients. We are looking for a friendly, organized, and dependable receptionist to join our team and help ensure our...


  • Etobicoke, Canada IMD Medical Full time

    Job Overview: - Updating patient records - EMR experience, preferably Telus PSS - Communicating with labs, healthcare providers, and insurance companies - Calculating billing amounts and sending bills to patients and insurance companies - Leading patients to exam rooms or other areas and explaining medical procedures - Maintaining medical inventory by...


  • Etobicoke, Canada Silvergate Medical Group Full time

    Medical Office & Clinical Assistant **Location**: Etobicoke, Ontario **Clinic**: Famcare Medical Centre **Employment Type**: Full-time (part-time considered) **Experience**: 1 year preferred **EMR**: Juno About the Role We are a **newly established**, community‑focused family practice. This role is ideal for someone who leads with **empathy**,...

  • Medical Receptionist

    2 weeks ago


    Etobicoke, Canada Medicare clinic Etobicoke Full time

    **Overview** **MINIMUM 2 Years experience with OSCAR PRO EMR** **Responsibilities** - Greet patients warmly and assist them with check-in and check-out processes. - Manage phone systems to schedule appointments, answer inquiries, and direct calls appropriately. - Maintain accurate patient records using Electronic Medical Records (EMR) systems, ensuring...