Sales Support Specialist

6 days ago

Burlington, Canada ABB Full time

**Sales Support Specialist**:
**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**:
**This position reports to**:
Manager Sales Support

**Your role and responsibilities**:
ABB’s Electrification Global Markets organization is responsible for the go-to-market strategy in 100+ countries where the Electrification Business Area operates. Our 10,000 sales & marketing employees connect our customers and partners to our innovative portfolio of products, services and solutions. Our domain expertise and global footprint enable us to support our customers with solutions that address their current needs, while anticipating how emerging trends such as urbanization, digitalization and the shift to sustainable energy will impact their future needs. Our Marketing / Sales / Product Management teams play a key role in how ABB’s technologies contribute to a more productive and sustainable future. Helping customers all over the world improve efficiency, reliability and productivity while reducing emissions gives our work a powerful sense of purpose Your responsibilities - Suggestion of products and equivalence of competitors, to external sales, distributors and - contractors/user - Technical support (level 1) - Work with the outside sales team to review and use SPA's (Special Pricing Agreements) - Preparation of bids and pricing assistance within a mandated time frame - Provide customer and market information to the sales and marketing group - Work with customer service for order resolution - Assist and support fellow team members

**Qualifications for the role**:

- English - spoken and written
- 2+ years’ experience in a similar environment
- Experience in a B2B company
- Strong sales and customer orientation
- Comfortable with the use of multiple computer systems
- Excellent communication and file management skills, organization and the ability to
- undertake multiple projects simultaneously while being detail oriented and accurate.
- Ability to work in a team environment or independently.
- Motivated to learn
- Ability to follow procedures and methodologies and make suggestions for continuous
- improvement
- Ability to recognize when a request needs to be escalated

**Benefits**:

- Retirement plan
- Accident insurance
- Healthcare plan
- Wellbeing program

**More about us**:

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