Representative, Customer Service
1 week ago
**Tasks**:
- Maintain work records and logs
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Make, cancel and change flight reservations
- Process money, cheques and credit/debit card payments
- Provide customer service
**Computer and Technology Knowledge**:
- Spreadsheet
- Word processing software
- Internet
**Security and safety**:
- Airport security clearance
**Transportation/travel information**:
- Valid driver's licence
**Personal suitability**:
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Organized
- Reliability
- Team player
- Ability to multitask
**Screening questions**:
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:
- Gratuities
**Long term benefits**:
- Group insurance benefits
- Life insurance
- Maternity and parental benefits
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:
- Free parking available
- Team building opportunities
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