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Medical Office Administrator

2 weeks ago

Lindsay, Canada RxCosmetics Aesthetic Clinic Full time

**Job Description: Medical Office Administrator**

**Department**:Aesthetic Clinic

**Reports to**:Owner/Clinic Manager

RxCosmetics is seeking a highly motivated, professional, and personable individual to join our established team.

**SUMMARY OF RESPONSIBILITIES**:
Responsibilities and essential job functions include but are not limited to the following:

- Provide administrative & customer service support to as needed, including answering phones, greeting clients, entering client data to electronic medical records and cashing out clients as required.
- Maximize clinic revenues by analyzing the day to day bookings, future bookings and coordinating schedules and services.
- Ensure smooth operation of reception, greeting and welcoming clients for services in a warm and friendly manner
- Be knowledgeable about the services and products available and to assist clients in selecting procedures and product that are right for them
- Assisting medical professionals with room set up, clean up, clinical photography, etc.
- Support retail sales and future sales by explaining offers to clients while checking them out.
- Handle customer concerns and or complaints with a confident ability to resolve the issue.
- Ensure the clinic is always in peak condition
- Assist with clinic housekeeping duties & laundry as needed
- Maintain inventory of supplies and retail for the clinic and complete ordering as required
- Maintain inventory and stocking of all reception materials and marketing materials.
- Liaison with industry representatives to ensure up-to-date information is available to clients and professionals
- Contact clients for follow-ups and notify the appropriate professionals of any questions or concerns.
- Liaison with potential and registered students of our training facility to ensure prompt replies and registration.
- Assist with general administrative duties including sending mail, visiting the bank, picking up required supplies, etc.
- High level of discretion and understanding of confidentiality related to the health care field.

**Pre-requisites**:

- Medical Office Administration Certificate an asset

**What's In It For You**:

- Competitive wages
- Discounts on services and products
- Opportunity for continuing education regarding latest treatments and products

**Job Types**:Full-Time

**Schedule**:

- Monday to Friday 8:30am to 4:30pm, Thursdays 8:30 to 5:30pm
- Physically work in the Lindsay location

**Experience**:

- Administrative (preferred)
- Medical Aesthetics knowledge (preferred)

**Job Types**: Full-time

Wage: From $18.00 to $23.00 per hour

**Benefits**:

- Company events
- Discounted treatments and products
- On-site parking

Schedule:

- 8 hour shift
- Day shift

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$23.00 per hour

Expected hours: 35 per week

**Benefits**:

- Company events
- On-site parking
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Work Location: In person