Store Manager

**Store Manager**

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The Store Manager is responsible for managing the operations, staffing and sales/profit goals in a single assigned retail store. This position ensures total compliance with all store operations policies.

**JOB RESPONSIBILITIES**:

- Sells merchandise to customers by following GNC’s prescribed selling methods
- Manages the store’s inventory within GNC guidelines: re-order, receive, check and shelve all merchandise orders as well as confirm all purchase orders
- Monitors best sellers and identify product demand
- Adheres to GNC's quality control program for stock rotation, infestation control, outside inspections and all maintenance problems
- Adheres and implements visual merchandising best practices in line with GNC guidelines
- Keeps store clean and uncluttered
- Manages work schedules within established budgets for optimal store coverage
- Communicates sales targets and drives team performance
- Recruits, hires, trains, disciplines, reviews and terminates employees
- Completes succession planning of high performers
- Reads all merchandising bulletins in order to understand product assortment and answer product questions based on
- Implements all appropriate merchandising information in an accurate and timely manner, ensuring GNC's standard of store presentation
- Performs all register operations.
- Completes all daily register, store open/close functions and bank deposits according to GNC policies and procedures
- Monitors Stores LP activities and escalates concerns to District Manager and Loss Prevention
- Monitors sales targets and ensures store sales performance meets or exceeds expectations
- Facilitates community engagement and client loyalty through innovative and creative outreach
- Drives GNC’s loyalty programs and incentives and ensures team is set up for successful engagement of customers
- Facilitates grass roots marketing practices in line with GNC standards and best practices to create brand awareness
- Ensures company assets are protected and not exposed to risks and conflicts of interest
- Facilitates an exceptional customer service experience through all channels of interaction
- Meets or exceeds all corporate set goals, expectations and key performance indicators
- Additional duties as assigned

**SUPERVISORY RESPONSIBILITIES**:

- Responsible for supervising a team of employees.

**PHYSICAL ASPECTS/WORK ENVIRONMENT**:

- Regularly required to stand; walk; sit; use hands or fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.

**Store Manager**
- Regularly/Occasionally lift and/or move up to 50 pounds.
- Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
- The noise level in the work environment is usually low/moderate.
- Reasonable accommodations may be made to enable individuals to perform the essential functions._

**QUALIFICATIONS**:

- Minimum high school diploma required or Associates Degree in Business or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.
- 2+ years of retail sales experience preferred
- Prior managerial/supervisory experience preferred
- Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
- Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
- Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
- Ability to work with and influence peers and senior management
- Self-motivated with critical attention to detail, deadlines, high sense of urgency and reporting
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to read, write, and comprehend simple instructions, short correspondence, and memos
- Possess a mechanical aptitude; ability to use a large variety of hand tools and basic knowledge of power tools and forklifts.
- Ability to work overtime as necessary
- Must be available to work evenings, weekends and holidays
- Must have current driver’s license.

General Nutrition Centers, Inc. is an Equal Opportunity Employer

Schedule:

- Weekend availability

Ability to commute/relocate:

- Coquitlam, BC V3B 5R5: reliably commute or plan to relocate before starting work (required)

Work Location: In person