Production Specialist

**Location**: Central Office, 675 Cochrane Drive, Suite 710, East Tower, Markham ON, L3R 0B8

**Wage**: Schedule 1 employee as defined in the Collective Agreement between COPE 343 and WHSC. Wages per week: $1,394.59 (start rate) - $1,551.50 (twenty-year rate)

The Workers Health and Safety Centre (WHSC) requires a full-time Production Specialist in our Production Department to assist in efforts to provide high-quality occupational health and safety training services.

Applications will be accepted until **4:30pm, Friday, June 27, 2025**.

**Required Experience**:

- Experience operating in a digital high-volume production environment.
- Experience operating Challenger Drill and Challenger Cutter.
- Thorough knowledge of digital print and bindery/finishing functions.

**Required Knowledge and Qualifications**:

- Demonstrated understanding of digital file management.
- Demonstrated understanding of Microsoft Customer Relationship Manager (MS CRM).
- Demonstrated understanding of marketing tools and production process such as promotional design and swag.
- General knowledge of sublimation printing, experience with operating sublimation printing tools and devices is desired.
- Thorough knowledge of digital print and bindery/finishing functions such as drill, cutter, folder, laminator.
- Operating digital production equipment such as Xerox Nuveras 120 and 144, Bourg Perfect Binder (off-line and on-line), Bourg Booklet Maker, Bourg BPM (sheet preparation module), Digital Colour Copier system, Mimaki or equivalent Plotter, Silhouette or equivalent cutter.
- Keyboarding and Windows Office environment PC skills including Microsoft Office 365 and Microsoft Teams, experience with Microsoft Forms and Microsoft Sharepoint is desired.
- Very punctual.
- Excellent communication skills both verbal and written.
- Competency in the ability to perform multiple functional tasks in a high-volume print and production environment with the ability to change priorities as needed in order to meet demands.
- Maintain a high level of client-care demonstrating a friendly and cooperative attitude in a high volume, production environment adhering to procedure guidelines.
- Ability to effectively work individually as well in a team environment to achieve goals in on-time deliveries.
- Ability to lift up to 35 pounds.
- Attention to detail with the will to perform job functions accurately and effectively.

**Responsibilities and Duties**:

- Review and verify print request specifications, including special instructions based on submitted information contained in the print request submission.
- Determine that all materials and supplies needed to fulfill orders are available to enable full production.
- Follow established work instructions and processes for every step in production process.
- Monitor quality of both work-in-process and completed materials at each step of production process.
- Set up and operate production equipment to promote maximum efficiency while producing quality materials according to order specifications.
- Receive inquiries and incoming calls.
- Perform general office/administrative duties including photocopying and filing.
- Maintain a clean and organized work area at all times.
- Operate the shipping/receiving/printing portion MS CRM required to print shipping documents, print orders and control inventory.
- Operate the Purolator shipping/receiving/tracking courier system.
- Print, pick and ship materials and equipment as required by MS CRM course and miscellaneous order system.
- Maintain, store and receive inventories of training materials and equipment in a neat and orderly fashion.
- Paper handling, stacking and loading.
- Cutting/drilling of materials.
- Produce and maintain all overdue return reports.
- Maintain master print materials.
- Review quality reports and action where required.
- Manage equipment returns through EZ Office Inventory.
- Maintain all course equipment in working order to ensure quality control.
- Adhere to Workers Health & Safety Centre operating processes, policies and procedures.
- Follow health and safety guidelines and utilize safe work practices.
- Perform other duties as assigned.

**Job Types**: Full-time, Permanent

Pay: $1,394.59 per week

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Production: 3 years (required)

Work Location: In person

Application deadline: 2025-06-27