Journeyman Sprinkler Service Technician 2025

Come join Sterling Fire Protection, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated to upholding the highest quality of work, and are eager to be part of a forward-thinking organization that values expertise, teamwork, and continuous growth, then join us in our mission to provide top-tier fire protection services that set the standard for safety and security. We don’t just fight fires - we ignite your career
**Sprinkler Service Technician**:
The Sprinkler Service Technician is responsible for inspecting, maintaining, repairing, and testing fire sprinkler systems to ensure they are in compliance with safety regulations and operational standards. This role involves a combination of technical expertise, problem-solving, and customer service skills to ensure the proper functioning of fire protection systems.
Who You Are
- You have a positive attitude
- You are certified in the applicable field (sprinkler systems and/or cross-connections)
- You have excellent communication skills
- You are proficient in writing reports and paperwork
- You are punctual
- You are highly organized
- You have high attention to detail
- You are analytical and a natural problem solver
- You are able to operate a company vehicle

What You’ll Do
- Conduct inspections on sprinkler and related systems: Perform inspections completely and effectively with other technicians. This includes all types of sprinkler systems (wet, dry, pre-action, deluge, foam, etc.), fire pumps, hydrants and backflows. Ensure all systems are in operation at end of shift.
- Repair systems and perform maintenance: Repair all types of systems (as described above) as required to ensure operability. Perform maintenance to conform with codes and to maintain peak performance of systems.
- Prepare reports for completed inspections, repairs or maintenance: Complete reports in an organized, timely manner. Reports should be completed onsite when possible, request additional time when necessary.
- Complete scheduled appointments and provide appropriate comments: Use scheduling software to complete appointments and ensure comments/deficiencies are complete and concise for use by other members of the team.
- Utilize scheduling software as directed by management: Ensure scheduling software is filled out completely and correctly for use by other members of the team.
- Complete timecard submissions: Complete accurate timecard entries throughout the day and submit complete time cards weekly on time.
- Maintain company vehicle: Perform basic maintenance on company vehicles such as oil changes, headlight and wiper changes, ensure vehicle is clean, and ensure adequate stock levels. Perform safety checks.
- Represent Sterling Fire with clients: Ensure Sterling Fire’s interests are always being represented while communicating with clients and while on site.
- Communicate with dispatch and management: Effectively communicate with the office to ensure your productivity. This covers a wide range of scenarios from scheduling items to training, from safety to vacation requests. Communication should be constantly taking place to ensure your effectiveness in all aspects of your job.
- Attend service calls: Attend regular hours and after-hours calls as directed and ensure systems are left in operation.
- Troubleshoot systems: Perform technical investigations and troubleshoot as required. Repair systems and ensure systems are left in operation.
- Participate in on-call rotation: Be available and prepared for standby shifts. Calls must be answered immediately and attended to within 1 hour if in town, departure within 30 minutes if out of town. Ensure systems are left in operation.
- Appearance: Technicians are required to ensure they are representing Sterling Fire appropriately with their appearance. Professional clothes/company uniform and a neat appearance are requirements of the job.

What You Need
- Sprinkler Systems Installer Journeyman/Red Seal Designation
- Cross Connection Control Certification
- Valid Driver's License
- Ability to operate a company vehicle - Clean driver’s abstract is required

Wage
$47.00/hr - $50.00/hr

**Benefits**:
At Sterling, we treat our employees right. An employee of Sterling Fire Protection can look forward to the following:

- Casual dress
- Company events
- Fun, close-knit corporate culture where employees are valued and everyone is accepted
- Comprehensive vision, dental, and health care benefits
- Disability insurance
- An industry-leading Employee Assistance Program
- Teladoc virtual medical care
- Extended health care
- Life insurance
- Paid time off
- Various other perks and benefits based on achievement of goals and KPIs
- Optional RRSP or TFSA plan with employer contributions