Sprinkler Service Technician

**Sprinkler Service Technician**

Come join Sterling Fire Protection Services, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated to upholding the highest quality of work, and are eager to be part of a forward-thinking organization that values expertise, teamwork, and continuous growth, then join us in our mission to provide top-tier fire protection services that set the standard for safety and security. We don’t just fight fires - we ignite your career

The Sprinkler Service Technician is responsible for inspecting, maintaining, repairing, and testing fire sprinkler systems to ensure they are in compliance with safety regulations and operational standards. This role involves a combination of technical expertise, problem-solving, and customer service skills to ensure the proper functioning of fire protection systems.

**Who You Are**
- You have a positive attitude
- You are certified in the applicable field (sprinkler systems and/or cross connections
- You have excellent communication skills
- You are proficient in writing reports and paperwork
- You are punctual
- You are highly organized
- You have a high attention to detail
- You are analytical and a natural problem solver
- You are able to operate a company vehicle

**What You’ll Do**

Technicians must be able to perform the following during the course of their employment:

- **Conduct inspections on sprinkler and related systems. **Perform inspections completely and effectively with other technicians. This includes all types of sprinkler systems (wet, dry, pre-action, deluge, foam, etc.), fire pumps, hydrants and backflows. Ensure all systems are in operation at end of shift.
- **Repair systems and perform maintenance. **Repair all types of systems (as described above) as required to ensure operability. Perform maintenance to conform with codes and to maintain peak performance of systems.
- **Prepare reports for completed inspections, repairs or maintenance. **Complete reports in an organized, timely manner. Reports should be completed onsite when possible, request additional time when necessary.
- **Complete scheduled appointments and provide appropriate comments. **Use scheduling software to complete appointments and ensure comments/deficiencies are complete and concise for use by other members of the team.
- **Utilize scheduling software as directed by management. **Ensure scheduling software is filled out completely and correctly for use by other members of the team.
- **Complete timecard submissions. **Complete accurate timecard entries throughout the day and submit complete time cards weekly on time.
- **Maintain company vehicle. **Perform basic maintenance on company vehicles such as oil changes, headlight and wiper changes, ensure vehicle is clean, and ensure adequate stock levels. Perform safety checks.
- **Represent Sterling Fire with clients. **Ensure Sterling Fire’s interests are always being represented while communicating with clients and while on site.
- **Communicate with dispatch and management. **Effectively communicate with the office to ensure your productivity. This covers a wide range of scenarios from scheduling items to training, from safety to vacation requests. Communicationshould be constantly taking place to ensure your effectiveness in all aspects of your job.
- **Attend service calls. **Attend regular hours and after-hours calls as directed and ensure systems are left in operation.
- **Troubleshoot systems. **Perform technical investigations and troubleshoot as required. Repair systems and ensure systems are left in operation.
- **Participate in on-call rotation. **Be available and prepared for standby shifts. Calls must be answered immediately and attended to within 1 hour if in town, departure within 30 minutes if out of town. Ensure systems are left in operation.
- **Appearance. **Technicians are required to ensure they are representing Sterling Fire appropriately with their appearance. Professional clothes/company uniform and a neat appearance are requirements of the job.

**What You Need**
- Sprinkler Systems Installer Journeyman/Red Seal Designation
- Experience an asset
- Cross Connection Control Certification
- Valid Driver's License
- Ability to operate a company vehicle - Clean driver’s abstract is required

**Salary**: $35.00-$45.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

**Experience**:

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