Medical Assistant

2 weeks ago

Brampton, Canada Heart Lake Foot Clinic Full time

We are looking for an experienced medical assistant/receptionist who is very friendly and open-minded and eager to bring strong administrative skills to the clinic with excellent organization, communication, and relationship-building skills.

**Responsibilities**:

- Able to work in a fast-paced environment, always maintain a professional attitude, respond in a positive way to demanding issues, and project a welcoming, friendly personality.
- Explaining medical procedures to patients in a warm welcoming and professional manner.
- Greet and Check in Patients and complete all necessary forms and escort them to consultation and/or treatment room.
- Commitment to great customer service and teamwork.
- Perform clinical duties within required level of clinical competency, according to approved policies and procedures.
- Explain procedures to patients, providing them with support and reassurance.
- Set up and clean up before and after all surgeries and patients’ appointments.
- Prepare the patient for the practitioner, including but not limited to documenting medical history, records the information in the patient's chart appropriately as well as other related matters.
- Coordinates the flow of patients within the clinic to ensure the efficient use of the facility and the providers’ schedules.
- Ensures that necessary patient’s documentation is available prior to seeing the provider.
- Assists with various Medical Office Administration duties.
- Ensures patients’ confidentiality by following Heart Lake Foot Clinic Policies and Procedures.
- Calculating billing amounts.
- Updating patients records.
- Scheduling and confirming appointments and follow-ups.
- Manage all Orthotics and other medical devices order.

**Required Academic & Work Experience**:

- Proficiency in the use of computers and various software programs such as **JaneApp, Word, Excel and accounting software as well as insurance company portals required.**:

- Experience in **sterilization** and reprocessing of medical tools is **required**.
- Previous **Medical Assistant** or **Nurse** is considered an asset.
- Good interpersonal and customer service skills with the goal of helping patients access services to improve their health.
- Willingness to learn and try to deal with challenges in the best and fastest way possible.
- Assisting in Soft tissue surgery/injections

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24 per week

**Salary**: $18.00-$30.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Medical office: 3 years (required)

Work Location: In person

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