Dinning Room Host/hostess

**About Us**

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents’ homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

**What you will do**:

- In collaboration with Marketing, makes seating arrangements for all new permanent or temporary residents/guests. Greets and seats residents/guests upon their first arrival in the dining room, and familiarizes them with the residence’s dining arrangements;
Manages dining room reservations. Advises kitchen and dining room staff of expected number of residents/guests, and ensures adequate seating and staffing levels are in place;
Reviews the dietary restrictions of new and existing residents. Communicates any restrictions to the Food and Beverage Manager, kitchen and dining room staff;
Ensures that residents/guests are provided with a safe and secure dining environment;
Maximizes resident/guest well-being and comfort by overseeing all aspects of the physical appearance of the dining room including furnishings, flooring and table settings;
Ensures dining service is carried out in a friendly, timely, and efficient manner in accordance with company standards;
Responds to resident or family member questions/concerns and ensures appropriate action is taken with-in decision making authority and/or brings to the attention of the management team;
Collaborates with the Food and Beverage Manager and/or Maitre’d to arrange/accommodate special events, private parties, etc. (including but not limited to decorations, set up, staffing and service of such events);
Ensures sufficient dining room staffing levels are maintained. Responds to unscheduled absences (e.g. absences due to illness, etc.) by contacting/scheduling replacement staff as required;
Supervises and coordinates activities of dining room staff. Assigns stations and duties;
Remains in the dining room during service hours and assists dining room staff and residents/guests as required.

**What You Will Need**:

- Minimum of two (2) years’ experience in a similar or supervisory position, in the retirement or hospitality industry;
- High school graduate or equivalent;
- Excellent customer service skills and the ability to understand and respond to individual resident/guest needs/requirements;
- Demonstrated good judgment, problem solving and decision making skills;
- Excellent communication skills (verbal and written);
- Must possess a Food Safe Level 1 certificate and Smart Serve certificate;
- Demonstrated leadership skills;
- Effective interpersonal skills with the ability to interact with various stakeholders (other staff members, residents and their family members, and suppliers);
- Organization and time management skills;
- Computer literate with working knowledge of Word and Excel;
- Must be prepared to respond to emergency situations.

AgeCare Elmira
11 Herbert Street, Elmira, Ontario N3B 2B8
- Casual

What Are You Waiting For?

Join us at AgeCare to celebrate the ageless spirit of people through service and innovation. If you’re passionate about serving seniors with dignity, respect, and compassion, join our team and make a meaningful difference in the lives of residents and their families.

At AgeCare, we value diversity and inclusion and encourage all qualified individuals to apply.
- We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
- Job type

Casual
- Community

AgeCare Elmira
- City

Elmira