Automotive Service Advisor

13 hours ago


Guelph, Canada Guelph Volkswagen Full time

Job Summary:
**Responsibilities**:
Provide Excellent Customer Service:
Deliver outstanding customer service and demonstrate ongoing commitment to meet customer needs.

Respond to customer inquiries promptly and effectively.

Understand customer needs and provide comprehensive solutions.

Address and resolve customer concerns and problems in a timely manner.

Review and Complete Repair Orders:
Review repair orders with customers, ensuring clear understanding of services required.

Estimate cost and time for service and repairs accurately.

Ensure the final invoice matches the estimate provided and that the vehicle is delivered on time.

Operate computerized work order systems efficiently.

**Requirements**:
Knowledge and understanding of mechanical components of automobiles.

Basic math and keyboarding skills.

Exceptional customer service skills with a focus on providing a positive customer experience.

**Experience**:
Minimum 1 year of experience as a service advisor (preferred).

3 years of customer service experience (preferred).

Additional Information:
This is a full-time, permanent position.

Salary range: $42,000.00 - $73,169.63 per year.

Benefits: Dental care, extended health care, life insurance, store discount.

Schedule: 10-hour shifts.

Supplemental Pay Types:
Commission pay.

Note: This job description outlines the general responsibilities and qualifications of the Service Advisor position. Additional tasks may be assigned to support the overall operations of the service department and dealership.

**Salary**: $42,000.00-$73,169.63 per year

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 10 hour shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Guelph, ON N1H 7K9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



  • Guelph, Canada Dettmer Tire & Automotive Service Full time

    **About Us**: Dettmer Tire & Automotive is a trusted leader in the automotive service industry, known for delivering top-quality service with integrity and professionalism. As we enter our busiest season, we’re looking to bring on a dedicated and customer-focused **Seasonal Automotive Service Advisor** to join our dynamic team and help ensure our clients...

  • Service Advisor

    6 days ago


    Guelph, Canada Olympic Honda Full time

    Olympic Honda the longest serving Honda dealership in Canada is looking for a Senior Service Advisor to join our award winning team We are looking to add a Senior Service Advisor to our team, who has experience and/or a good working knowledge of the automotive repair industry. - Self-motivated and well organized - Excellent customer oriented and...

  • Service Advisor

    5 days ago


    Guelph, Canada Olympic Honda Full time

    Olympic Honda the longest serving Honda dealership in Canada is looking for a Senior Service Advisor to join our award winning team We are looking to add a Senior Service Advisor to our team, who has experience and/or a good working knowledge of the automotive repair industry. - Self-motivated and well organized - Excellent customer oriented and...

  • Service Advisor

    5 days ago


    Guelph, Canada RailWorks Corporation Full time

    **Position Summary** Reporting to the Maintenance Manager, the Automotive Service Advisor is accountable for the maintenance and repair of the construction equipment and on the road fleet assets in the organization. Oversees and coordinates all maintenance activities during the sourcing, scheduling, work order creation, completion tracking, and warranty...

  • Service Advisor

    5 days ago


    Guelph, Canada Assured Automotive Full time

    **Company: Assured Automotive** **Job Description**: The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team. **Key Job Responsibilities** - Ensure consistent execution of WOW (Wow...


  • Guelph, Canada Guelph Volkswagen Full time

    Job Summary: **Responsibilities**: Provide Excellent Customer Service: Deliver outstanding customer service and demonstrate ongoing commitment to meet customer needs. Respond to customer inquiries promptly and effectively. Understand customer needs and provide comprehensive solutions. Address and resolve customer concerns and problems in a timely...


  • Guelph, Canada Guelph Volkswagen Full time

    Job Summary: **Responsibilities**: Provide Excellent Customer Service: Deliver outstanding customer service and demonstrate ongoing commitment to meet customer needs. Respond to customer inquiries promptly and effectively. Understand customer needs and provide comprehensive solutions. Address and resolve customer concerns and problems in a timely...

  • Service Advisor

    6 days ago


    Guelph, Canada AutoCanada Inc. Full time

    **Service Advisor** **Guelph Kia** **Guelph, Ontario** **Guelph Kia is **always looking for those who are passionate about delivering an exceptional customer experience to join our growing team as a **Service Advisor!** You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our...

  • Service Advisor

    14 hours ago


    Guelph, Canada Guelph City Mazda Full time

    **Position**: Service Advisor - Full Time **Location**:All Queenston Auto Group Dealerships: Hamilton, Burlington & Guelph, ON **Department**:Service **About Us**: The Queenston Automotive Group is a leading name in the automotive industry, known for our commitment to excellence and customer satisfaction. From modest beginnings, we’ve grown into a...


  • Guelph, Canada Guelph Volkswagen Full time

    Guelph Volkswagen is looking for an experienced Service Manager to become a part of our VW family and pilot our Service team! If you are organized, motivated, and thrive in a fast-paced environment, we want to hear from you! As Service manager you would be responsible for: Managing the day-to-day operations of the service department, including daily,...