Manager, Animal Centre

If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity:
**POSITION**: Manager, Animal Centre
**STATUS**: Temporary; Full-Time - (6 months)
**SHIFT**: 35 hours per week
**LOCATION**: Victoria Animal Centre in Victoria, BC
**CLASSIFICATION**: Exempt
**WAGE**: Salaried
**CLOSING DATE**: Open Until Filled
As a Manager, Animal Centre at the BC SPCA you’ll be joining a fast-paced, passionate team, who care for vulnerable animals in our province. The BC SPCA is generously funded by compassionate animal lovers, who helped us assist nearly 119,000 animals last year.
What’s it like working at the BC SPCA?
**Our Team**:
The Animal Care Services team strives to create an engaged, supportive and positive workplace culture. We are driven by evidence-based practices and committed to excellence in animal health and sheltering. We’re passionate about helping animals live safe and healthy lives
**What we do**:
Through a network of over 35 Community Animal Centre locations across the province, we provide sheltering, adoption, outreach, humane education and animal services to the communities we serve. Working collaboratively with other departments in the organization, the Community Animal Centres play a vital role in supporting the overall success of the BC SPCA.
The role of Manager, Animal Centre
This position is accountable for proactive day-to-day management of the Animal Centre, including leading a team of passionate staff and volunteers, ensuring the health and welfare of animals in our care, performing administrative and financial duties, and participating fundraising activities, such as events and donor stewardship. The Manager, Animal Centre works closely with the Senior Manager, Islands/Sunshine Coast to ensure the overall success of Victoria and the BC SPCA. In addition, the Manager, Animal Centre, develops and maintains relationships with internal stakeholders in the organization, and external stakeholders in the community, as needed. Overall, the Manager, Animal Centre will ensure all BC SPCA policies are adhered to in delivery of services.
**In addition, duties and responsibilities include**:
**Duties Related to Animal Management**:

- Responsible for attaining and maintaining optimum animal welfare standards at all times as defined by BC SPCA programs and all related policies.
- Tracks and reports on the successful implementation and maintenance of standard operating policies/procedures and related programs in the Animal Centre.
- Acts as the local point person for receiving animals related to cruelty investigations, including Large Scale Animal Intake (LSAI) cases.
- Makes decisions regarding euthanasia in accordance with BC SPCA policy.
- Liaises with local veterinary facilities to ensure proper care of animals and build effective relationships.
- Assigns a team member to successfully lead the local animal foster program.

**Duties Related to People Care**:

- Responsible for the recruitment, hiring, onboarding, annual goal setting, regular performance management, and termination of Animal Centre employees.
- Responsible for ensuring the success of volunteer program for the Animal Centre.
- Schedules staff and volunteers in keeping with BC SPCA requirements and budget.
- Acts as a champion for health, safety and wellness in the Animal Centre.
- Receives and resolves any public complaints and concerns related to the provision of BC SPCA services.

**Duties related to Finances and Administration**:

- Administers the assigned annual budget, including reviewing expenses and revenues regularly.
- Creates a welcoming environment for the public at the Animal Centre and ensures a high level of customer service.
- Promotes the BC SPCA’s mission and services in the community; attends events as required and serves as a professional and knowledgeable representative of the BC SPCA; may be required to speak to local media.
- Identifies community needs to Senior Manager and provides input into ways to address any gaps.
- Engages in fundraising activities, such as attending events and donor stewardship.
- Provides required statistical reports on Animal Centre performance on a regular basis.
- Ensures physical facility, equipment and supplies are maintained in a condition acceptable to the BC SPCA and provides input into requests for capital improvements as needed.
- Maintains productive and effective relationships with local government officials.

While every day is different, a day in this role might include:

- Leading a ‘daily huddle’ with your team to discuss animals in care, and other updates related to the Animal Centre.
- Supporting your team with what they need to be successful in their day, while celebrating individual and team successes along the way.
- Submitting payroll and accounts payable to the appropriate department by t