Parts Person

1 week ago

Langley, Canada Alquip Diesel Full time

**Position Summary**

The **Parts Advisor **is a professional and customer-orientated individual with excellent communication skills, as well as extensive commercial trucks and trailer's parts knowledge. The main responsibilities include assisting customers and technicians with their parts inquiries and needs. Reporting directly to the Department Manager, the Parts Advisor works across all departments to ensure organization, efficiency and customer satisfaction in the Parts Department.

**Key Responsibilities**:

- Manage the parts inventory stock
- Source and place accurate parts orders for customers, technicians and stock
- Monitor the status of orders to ensure timely delivery of parts and communicate with various departments accordingly
- Provide exceptional service to customers, both over the phone and in person, by answering inquiries and clearly explaining parts, accessories and current specials available
- Maintain detailed records of delivery pick-ups
- Receive payments from customers (cash and credit/debit)

**Cultural Skills & Requirements**
- Excellent communication, interpersonal, and organizational skills
- Exceptional customer service skills
- Ability to prioritize and maintain professionalism during high-volume periods
- Self-driven to work independently with the ability to work effectively and collaboratively in a team environment

**Technical Skills & Requirements**
- Minimum 1 years of experience in the Trucking industry parts advisor position
- Accessories and tires experience is an asset
- Fullbay is an asset
- Post-secondary training is an asset
- Commitment to continuous learning to update product knowledge and industry trends

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

**Salary**: $19.00-$37.61 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Langley, BC V1M 3E1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- parts management: 1 year (required)

Work Location: In person

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