IT Help Desk Support

2 days ago


Toronto, Canada Stack IT Full time

Need someone with an MSP background

**Responsibilities**:

- Interpret, understand, and deliver end-user requirements.
- Troubleshooting hardware, software, and networking issues for various clients.
- Previous work with MSP is must

**Must-haves**:

- 1-year experience in Managed Service Provider (MSP) Environment.
- 1-2 years’ experience with Ticketing systems (Connect Wise)
- Experience with Windows 7 Pro, Windows Server 2008/2012.
- Experience with Desktop and Notebook Network configuration
- Experience with LAN and WAN Technologies, Server technologies, AD, backup, RAID, RAS, VPN, etc.
- Experience with Desktop and Notebook Network configuration.

**Job Types**: Full-time, Permanent

**Salary**: $48,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Previous working experience with Managed service Provider

**Experience**:

- IT Help desk: 2 years (preferred)
- Microsoft Windows Server: 1 year (preferred)
- Active Directory: 2 years (preferred)

Licence/Certification:

- CompTIA A+ (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: Hybrid remote in Toronto, ON



  • Toronto, Canada Nexus Systems Group Inc. Full time

    Location Address: Scarborough - 2 weeks training onsite and then Hybrid work model (4 days onsite per month) Contract Duration: 1 year Possibility of extension: Yes Conversion to FTE: Based on performance + vacancy Number of Positions: 1 Schedule Hours: Monday Friday – Either 9:30 am 5:30 pm, 10:30-6:30 pm or 11 am - 7 pm. Late shift rotation (12 pm -...


  • Toronto, Canada Nexus Systems Group Inc. Full time

    Location Address: Scarborough - 2 weeks training onsite and then Hybrid work model (4 days onsite per month)Contract Duration: 1 yearPossibility of extension: YesConversion to FTE: Based on performance + vacancyNumber of Positions: 1Schedule Hours: Monday Friday – Either 9:30 am 5:30 pm, 10:30-6:30 pm or 11 am - 7 pm. Late shift rotation (12 pm - 8 pm)...


  • toronto, Canada Compunnel Inc. Full time

    Role: Bi-lingual Help DeskLocation: Canada (Remote)Hiring: Contract Day to Day job Duties: (what this person will do on a daily/weekly basis) · Manage inbound requests for support via multiple channels including Chat, Telephone, Automated Email, Portal Generated requests. · Diagnoses and troubleshoots Level 1 problems encountered with personal computer...


  • Toronto, Canada Bishop Strachan School Full time

    **Help Desk Training Support Specialist** **Contract - 14 Months** On-Site - The Bishop Strachan School “BSS” has been a leader in girls’ education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. We teach them to find purpose, feel confident, and speak...

  • IT Help Desk

    4 days ago


    Toronto, Canada Lifeline of Canada Full time

    Purpose Provide service and support, as part of Lifeline Canada, to maintain and grow the customer base currently at 90 thousand customers monitored in Toronto and Montreal. Job **Responsibilities**: Help Desk Support: Provide 1st level help desk support to 250 internal and external clients across Canada Interact with other corporate help desks to assist...


  • Toronto, Canada The Bishop Strachan School Full time

    **Help Desk Training Support Specialist** Contract - 14 Months On-Site The Bishop Strachan School “BSS” has been a leader in girls’ education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. We teach them to find purpose, feel confident, and speak with a...

  • Help Desk Support

    2 weeks ago


    Toronto, Canada DECIEM Full time

    **WHAT ON EARTH IS DECIEM?** Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and...

  • IT Help Desk

    2 days ago


    Toronto, Canada Mennonite New Life Centre of Toronto Full time

    **Job Posting**:IT Help Desk **Hours**:35 hours per week **Duration**:8 weeks **Remuneration**:$16.55 per hour **About the Organization**: - The Mennonite New Life Centre (MNLCT) is a vibrant, multi-cultural settlement agency for newcomers to Canada. The Centre provides a variety of settlement services, including information/orientation, language...


  • Toronto, Canada Elte Carpets Ltd Full time

    **WHO WE ARE** - Elte, Ginger’s Elte MKT are 3 premium luxury home furnishing destinations in Toronto. We provide our clients with a complete home décor experience by offering fine products from around the world that are well made and beautiful to look at. Our showrooms house a large and diverse selection of furniture, bedding, lighting, accessories, rugs...


  • Toronto, Canada Total Meter Services Inc Full time

    **Title**:Help Desk Support Technician **Reports To**:Automation & Software Development Manager **Summary** The Help Desk Support Technician is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations, electronics and electrical systems. Major accountabilities will include client...