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Front Desk Clerk
3 weeks ago
**WHO WE ARE**
CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.
**THE ROLE**
Under the supervision of Front Desk Supervisor, the Front Desk Clerk maintain an inventory of vacancies, reservations and room assignments. They register arriving guests and assign rooms. They answer enquiries regarding hotel services and registration, provide information about services available in the community and respond to guests' complaints. They compile and check daily record sheets, guest accounts, receipts and vouchers. They operate a cash register, debit and credit card swipe system and electronic door key system, and present statements of charges to departing guests and receive payment.
**QUALIFICATIONS NEEDED** Education, Certifications and Licenses**
High School Diploma
**Experience**
Experience in hotel reservations systems
Experience in cash handling
Experience in phone systems
Experience in providing customer service
Client focus, organizational knowledge, communication, innovation, teamwork and leadership (our shared competencies).
**Competencies, Skills and Abilities**
Client focus, organizational knowledge, communication, innovation, teamwork and leadership.
**LANGUAGE REQUIREMENTS**
English Essential
**BENEFITS AVAILABLE** Work Life Balance**: Vacation pay.
**Retirement Planning**: Group Savings Plans.
**Learning and Development**: Free second language training.
**OTHER INFORMATION**
This is an on-site position with an assigned work location.
**START DATE**
As soon as possible
**INCLUSION AND ACCOMMODATION**
Job Reference: CFMWS09261
