Ability Management Consultant

3 days ago

Greater Sudbury, Canada Acclaim Ability Management Inc. Full time

**Ability Management Consultant (AMC) Internship**

Are you passionate about health, wellness and playing a positive role in assisting individuals in their return to work? Do you enjoy working in a dynamic, flexible and collaborative environment where you are encouraged to share your ideas? Are you well organized with strong customer service skills and able to demonstrate empathy? If the answer is yes, we want to meet you

A leader in the industry of ability management, Acclaim has offices across Canada working with Employers, Insurers, Lawyers and Government programs to assist individuals in their efforts to return to work or activities of daily living after illness or injury in a timely healthy manner.

**Reporting To**:

- People Lead, Employer Services

**Responsibilities**:

- Assist AMC in reviewing short-term disability claims in regards to the functional health and wellness of employees by gathering relevant information and medical documentation
- Provide adjudication rationale to AMC both verbally and on SS
- Complete intake interviews
- Follow up with employees and employers as required
- Develop and document an understanding of the situation and the factors/barriers inhibiting a successful return to work for the employee.
- Determine an appropriate return-to-work (RTW) plan with support from AMC
- Comply with ethical, professional and legal requirements based on the client policies and procedures, as well as Federal and Provincial legislative regulations.
- Complete intake letters, approval letters, claim status reports, no claim submitted letters
- Complete medical summaries
- Liaise with the HR professionals within the client group and with medical professionals regarding the case management aspect of the role.
- Perform all duties and responsibilities in a manner consistent with the company Mission Statement, Philosophy, and ethical standards.
- Respect and protect the privacy of information relating to all company clients, employees, and business affairs.

**Requirements**:

- Obtained or working towards a Bachelor of Arts in Social Sciences or related field (e.g. psychology, sociology, kinesiology, etc.)
- Strong customer service experience with the ability to build and manage relationships both internal and external.
- Possess an understanding of medical terminology, concepts, accommodation and return to work.
- Excellent problem solving and decision making skills.
- Ability to multi-task and prioritize in a fast paced environment.

Acclaim is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation to apply, please advise Human Resources.

We thank all applicants for their interest, however only those being considered for an interview will be contacted.

**For the Workforce Development Stream**:
**Job Types**: Full-time, Permanent

**Salary**: $48,000.00-$50,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Greater Sudbury, ON P3E 5M4

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