Informatics Specialist

**Position Details**:
**Posting #**: 31110
**Department**:Joseph Brant Hospital Epic Connect
**Employee Type**:Temporary, Full Time
**If Temporary, Number of Weeks**:70
**Union**:Non-Union
**Openings Remaining**:1

**Schedule**:
**Work Days**: Monday to Friday, Weekends
**Time of Day**: Days, Evenings, On-Call
**Shift**: 7.5 hour
**This position may be scheduled at any of the following sites**: Charlton Campus (Hamilton Downtown), Hybrid - On-site/Remote

**Application Dates**:
**Opening Date**: 23/05/2025
**Closing Date**: 06/06/2025 Applications must be received online by 12:00 midnight on the Closing Date

**Position Description**:
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Reporting to the Manager of Clinical Applications, the Informatics Specialist is an informatician who will lead digital health initiatives by successfully building inter-professional collaborations across programs in partnership with Digital Solutions associates to ensure adoption and sustained utilization of high-quality hospital information systems.

The Informatics Specialist possesses strong leadership skills to successfully liaise and collaborate with other health care providers, translate business needs into technical solutions, and leads in the transformation of business processes and care models.

With the skill, knowledge and judgement from the diverse domains within healthcare, business and information technology, the Informatics Specialist effectively participates in the procurement and development of hospital information systems and leads customization, workflow redesign, and people and process change management ensuring successful implementation, optimal adoption, user proficiency and sustained utilization. Further to these responsibilities, oversight of quality management is required to ensure quality data and realization of the technologies' value propositions.

**QUALIFICATIONS**
- Bachelor of Science in Pharmacy
- Licensed with the Ontario College of Pharmacists, required
- Master's degree in Clinical, Health Informatics, Technology, or Business field preferred
- Certificate in Clinical Informatics, Certified Associate in Project Management or Project Management Professional certification preferred
- Certification in Epic Clinical Applications considered an asset
- Demonstrated 5 years’ experience in a Pharmacy clinical setting for Clinical Pharmacy Program role
- Innovative and forward thinker with ability to implement and effectively lead change
- Solid understanding of the healthcare system and hospital sector
- Highly effective collaborator and facilitator
- Demonstrated success in leading change and utilizing change management frameworks and tools
- Demonstrated understanding of how clinical requirements can translate into a technical solution
- Demonstrated ability to research and assimilate a large quantity of diverse information
- Knowledge of relational databases, database management and data schemes
- Evaluation, quality management and continuous quality improvement experience
- Excellent written and verbal communication skills
- Understanding of marketing principles and commitment to customer service
- Proficient organizational, time management and critical thinking skills with the ability to effectively problem solve
- Advanced skills using MS Project, Visio, Access, SharePoint and other tools as necessary
- Familiarity with PHIPA and PIPEDA legislation

**RESPONSIBILITIES**
- Acts as a leader and successfully builds relationships across the interdisciplinary teams and programs
- Leads clinical and business program elicitation sessions and requirements analysis
- Facilitates transformation through effective and innovative change management
- Applies project management skills to successfully manage the scope, resources, timelines and user expectations for small projects and initiatives within an established portfolio.
- Defines SMART goals and produces deliverables within proposed timelines and effectively manages scope creep while being receptive to high priority opportunities.
- Recognizes, mitigates and manages risks
- Analyzes and interprets clinical requirements and expected outcomes to produce clear recommendations that drive design decisions.
- Monitors clinical systems effectiveness and is responsive to clinical, business, technology and regulatory changes.
- Functions as an assessment oriented and evidence-based evaluator identifying and acting on identified course correction requirements.
- Reviews software functionality and limitations.
- Uses critical thinking skills in generating development and resolution decisions.
- Analyzes data conversion needs.
- Establishes change control processes and procedures for the system.
- Develops feasible quality control mechanisms into systems and initiatives.
- Defines training and education requirements for user adoption and ongoing proficiency.
- Continues to liaise with clinical and business stakeholders, Digital Solutions and vendors to coordinate software updates and changes.
- Develops and