Administrative Assistant

1 week ago


London, Canada Western University Full time

**About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference. **About Us**: The Department of Western Technology Services (WTS) is a central source committed to providing high-quality, cost-effective technology solutions and services to the campus community in support of the teaching and research missions of the University. WTS works collaboratively with other IT groups within Western’s faculties and support units to leverage central supported technology solutions and services where appropriate. **Responsibilities**: **Responsibilities**: **Qualifications Education**: - Community College Diploma in an administrative field **Experience**: - 1 year experience providing customer service in a business office setting - Skills, Abilities & Expertise: - Knowledge of general office procedures including records management systems; - Ability to establish effective routines for excellent communication with all members of the team to maximize productivity; - Proven ability and natural inclination to interact with people in professional, respectful and diplomatic manner; - Self-motivated multi-tasker with strong organizational skills; - Positive, outgoing attitude with genuine customer service orientation; - Demonstrated ability to work independently, take initiative and follow through on work assignments; - Familiarity with University policies and procedures preferred - Written and verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience - Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community - Training and experience using Mustang Market, Peoplesoft HR and Financial would be considered an asset **Why Western?**: Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English. **Western Values Diversity**: Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194. **Please Note**: We thank all applicants for their interest; however, only those chosen for an interview will be contacted.



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