Customer Service Representative

17 hours ago

Fort McMurray, Canada Enterprise Holdings Full time

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. This role is available as full time.

**Opening available at the following branch location**:

- 100 SNOWBIRD WAY FORT MCMURRAY, AB T9H 0G3

**This is a part time position that pays $17.75 / hour**

We offer:

- Paid time off
- Employee discount
- Retirement savings plan
- Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
- Life Insurance
- Training and development

Schedule (must be flexible to work both schedules):
Schedule A:

- Sunday, Monday, Tuesday, Wednesday and Saturday: 8:00AM-5:00PM

Schedule B:

- Sunday, Monday, Tuesday, Wednesday and Saturday: 4:00PM-12:30AM

**Responsibilities**:
- Take incoming calls
- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors- Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone- Meet and greet customers in a friendly and timely manner- Provide directions and general assistance- Assist to assess condition of rental upon return- Process returns, check-ins and exit kiosk transactions- Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed- Understand and communicate rental terms and conditions, vehicle features and other services- May sell optional protection products, upgrades, fuel options and other additional equipment- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance- Clean vehicle interior and exterior by hand or by operating washing equipment when needed- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing- Perform miscellaneous and backup duties job-related duties as assigned
- Equal Opportunity Employer/Disability/Veterans_

**Qualifications**:

- Must be at least 18 years of age.
- High school diploma or above required; some college preferred
- Must have at least 1 year prior customer service, retail, or administrative support experience
- Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.

  • Customer Service Representative

    1 week ago

    Fort McMurray, Canada Red Arrow Full time

    **Customer Service Representative** **Hourly Rate**:$19.50 per hour Your positive attitude is what makes you special and you genuinely like working with people, so why not join the Red Arrow Motorcoach team as a Customer Service Representative? This is a great opportunity to enter the transportation industry in a position that is both interesting and...

  • Cashier/customer Service

    16 hours ago

    Fort McMurray, Canada Tumblweed General Store Full time

    **Cashier & Customer Service Representative** Job location: Fort McKay, AB Shift: Varies **Company Summary**: **Job Summary**: Reporting to the store manager and operating from the Fort McKay Industrial Park, the cashier and customer service representative is responsible for providing customer with professional, efficient and friendly service. The...

  • Customer Service Representative

    4 days ago

    Fort McMurray, Canada Lusso Clothing Full time

    Lusso Clothing in the Peter Pond Mall is currently looking for a Part-time sales associates. Sales associates must have strong interpersonal and communication skills, experience in fashion and sales is preferred. Sales Associates responsibilities include working with customers to determine their needs, answer their questions on our products and recommend...

  • Customer Service Representative

    2 weeks ago

    Fort Erie, Ontario, Canada Desjardins Insurance Full time

    Company DescriptionDesjardins Insurance Agents is part of the Desjardins Group, the largest cooperative financial group in Canada. Desjardins Insurance offers insurance products and services through Certas Home and Auto Insurance Company and Desjardins Financial Security Life Assurance Company.Role DescriptionThis is a full-time on-site Customer Service...

  • Transportation Service Representative

    1 week ago

    Fort McMurray, Canada DynaLIFE Full time

    The Transportation department is a vital component of _Dyna_**_LIFE_**_Dx _providing direct services to many clients such as: Specimen Processing, Patient Care Centers, Health Authorities, physician’s offices and indirect services to other Health Authorities in the Northwest Territories and Saskatoon. We are seeking individuals who are detail-orientated...

  • Parts and Service Sales Representative

    1 week ago

    Fort McMurray, Canada Edmonton Kenworth Full time

    **The Role** Edmonton Kenworth Ltd. is looking for a **Parts and Service Sales Representative** for our **Fort McMurray **location, who is responsible for representing the Parts and Service Departments of Edmonton Kenworth within an assigned territory and to develop and foster relationships with new and existing customers. The position is tasked with...

  • Customer Service Representative

    1 week ago

    Fort Saskatchewan, Canada City of Fort Saskatchewan Full time

    **Job Number**: - J0924-0339**Job Type**: - Casual**Employee Group**: - Union Local CUPE 30**Job Category**: - Customer Service**Open Positions**: - 2**Date Posted**: - September 12, 2024**Closing Date**: - September 26, 2024**Salary**: - $21.86 - $24.01/Hour **Share** **Facebook** **Twitter** **LinkedIn** **Position Summary**: Reporting to the...

  • Outside Parts

    7 days ago

    Fort McMurray, Canada Brandt Full time

    Brandt is currently seeking an Outside Parts & Service Representative for our Fort McMurray Construction & Forestry Location. This is an outside sales position responsible for promoting and selling Heavy Equipment parts and service, as well as providing after sales support to new and existing customers.   Duties & Responsibilities Develop and maintain...

  • Customer Service Representative

    12 hours ago

    Fort Frances, Canada LCBO Full time

    Location Address:210 Third Street East, Fort FrancesNumber of Openings:1Salary / Pay: $20.36/hourJob Posting Description:Do you make an impact on the people you meet?Do you have a charismatic personality, and love engaging with people, both customers and colleagues? If this sounds familiar, then we'd love to have you on our teamReporting to the Store...

  • Customer Service Representative

    2 weeks ago

    Fort Erie, Canada BMO Financial Group Full time

    61 Jarvis Street Fort Erie Ontario,L2A 5M6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...