Grocery Shopping Coordinator, Part-time Permanent

Collingwood Neighbourhood House’s mandate is to promote the well-being of the Renfrew-Collingwood community by providing leadership and working collaboratively with individuals, families, agencies and other groups to develop and support inclusive, innovative, sustainable initiatives and services that respond to the community’s social, educational, economic, health, cultural and recreational needs.

Job overview

**Responsibilities**:
Program Management
- Oversee program policies and procedures and make changes as necessary
- Oversee the day-to-day operation of the grocery shopping program
- Recruit, and train new incoming volunteers
- Screen for eligibility and intake clients as needed
- Manage incoming payments and volunteer reimbursements
- Track program outcomes using both qualitative and quantitative methods
- Keep organized records and reports of grocery orders
- Complete reports as required by agency and funder
- Assist with other duties as directed by your supervisor
- Attend and participate in Better at Home Community of Practice Meetings
- Establish and maintain rapport with key stakeholders such as Save On Foods and other coordinators

Human Resources
- Recruit, train and manage program volunteers
- Work with educational institutions to place and support practicum students from relevant disciplines
- Provide direction and supervision to junior team members as requested by your direct supervisor

Communications
- Coordinate distribution of materials promoting Grocery Shopping program to community partners
- Work with CNH Communications Coordinator to keep CNH website and social media information up to date

Financial Management
- Manage the program budget, tracking revenue and expenses
- Reconcile weekly grocery payments and produce monthly statement reports

Reporting
- Document progress of work through regular reports to Seniors Advisory Group and to your direct supervisor.
- Comply with all reporting requirements from funders
- Generate other reports as required or requested by your director supervisor

Other Duties
- Other duties as required by Program Director or supervisor
- Other duties that may be required by funder
- Work as part of CNH Seniors Program Team to assist with development and implementation of team-based initiatives and programs

Line of Authority:
The Grocery Shopping Program Coordinator is accountable to the Team Lead of the Seniors Programs and Services and is part of the seniors’ team.

Qualifications, Skills & Experience:

- Undergraduate degree or diploma in a related field or a combination of education and work experience with seniors’
- programs
- Two years recent related experience with vulnerable populations providing community outreach, group facilitation,
- and social support or an equivalent combination of education, training or experience.
- An egalitarian philosophy and non-judgmental attitude (i.e. gender, age, culture, race, sexual orientation, language ability and more
- Ability to establish and maintain rapport with clients from diverse cultural backgrounds and life situations.
- Previous experience providing culturally safe, trauma-informed care to marginalized populations.
- Experience working with interdisciplinary, culturally diverse teams.
- Respects diversity and promotes inclusion in the workplace.
- Extensive knowledge of community resources to support vulnerable seniors.
- Demonstrated ability in connecting clients to community supports and resources.
- Demonstrated ability to manage practicum students and volunteers.
- Demonstrated ability to oversee a project and provide strategic direction.
- Experience working collaboratively with community service providers.
- High calibre administrative and reporting skills.
- Financial management and budgeting skills.
- Strong written, listening and oral communication skills in English.
- Additional language(s) would be an asset.
- Strong interpersonal, organisational and leadership skills.
- Knowledge of relevant community resources, services and networks within Renfrew-Collingwood.
- Knowledge of issues facing senior’s population in Vancouver.
- Must be fully vaccinated against COVID-19.
- Successful applicant will be required to provide a Criminal Record Check (CRC). Note that a previous conviction(s) not related to this position may not exclude applicants.

Job details:

- Salary: $23.90—$25.72/ hour (wage under review)
- Hours: 30 hours/week
- Schedule: Week days
- Expected Start date: as soon as possible
- Location: Work from home, in office and in the community
- Benefits: A competitive benefits package including extended health, dental and pension plan

This is a unionized position covered by a Collective Agreement with CUPE Local 1936

Application process

**Job Types**: Part-time, Permanent

**Salary**: $19.33-$23.41 per hour

Expected hours: 30 per week

**Benefits**:

- Company pension
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Work from home