Supply Chain Manager

TempAid is a premier global innovator in temperature-controlled packaging solutions, specializing in cold chain products designed to preserve the integrity of temperature sensitive items. We proudly operate manufacturing facilities in China, Vietnam, the United States, and Mississauga, Ontario, Canada. TempAid is also distinguished as the only ISTA Standard 20 Certified Testing lab in Canada, underscoring our commitment to quality and excellence. Join us and become a part of our exciting growth journey

We’re looking for a strategic and results-driven Supply Chain Manager to join our team. In this critical role, you’ll be responsible for overseeing the movement of goods, services, and information across our supply chain. From strategic planning to day-to-day operations, you’ll lead initiatives that enhance efficiency and ensure seamless coordination across departments.

**Responsibilities**:

- ** Procurement & Supplier Management**
- Source materials, components, or products.
- Select, evaluate, and negotiate with suppliers.
- Develop and maintain supplier relationships and performance metrics.
- Lead procurement activities for all product lines with focus on imported goods.
- **Logistics & Import Coordination**
- Coordinate inbound shipments from Asia including booking, documentation and custom clearances.
- Manage relationships with third-party logistics (3PL) providers.
- Oversee freight, customs brokers/clearance, and delivery performance.
- Track shipments and communicate delays or issues with internal stakeholders.
- **Inventory & Warehousing**
- Manage stock levels across warehouses and production facilities.
- Implement just-in-time (JIT) and safety stock policies.
- Coordinate with warehousing teams to optimize space and efficiency.
- **Production Planning**
- Forecast demand in collaboration with Sales and Operations.
- Schedule manufacturing activities and material requirements.
- Balance capacity and supply to meet customer demand.
- **Demand Planning & Forecasting**
- Analyze historical sales data and market trends.
- Coordinate with Sales, Operations and Finance to create accurate demand forecasts and supply plans.
- Develop demand plans to inform procurement and production.
- **Operational & Tactical Tasks**
- Monitor KPIs (inventory turnover, logistics cost, overstock, stock-outs, supplier lead time)
- Manage ERP system (MS - Business Central) for supply chain visibility.
- Coordinate cross-functional meetings with Finance, and Operations teams.
- Lead cost-saving initiatives across supply chain and sourcing functions.
- Lead risk management initiatives (i.e. assessing supply disruptions and contingency planning)
- **Strategic & Analytical Duties**
- Develop and implement supply chain strategies that align with corporate goals.
- Identify cost-saving opportunities through process improvement or vendor optimization.
- Lead risk management initiatives—e.g., assessing supply disruptions and contingency planning.
- Ensure compliance with internal policies and external regulations (import/export laws)
- **Collaboration and Communication**
- Liaise with internal teams (Engineering, Quality, Customer service, Finance, Sales, Production).
- Manage customer service levels through proactive logistics and inventory planning.
- Report to senior management with dashboards and performance summaries.

**Qualifications**:

- BA/BS undergraduate degree in Materials Management, Business (with emphasis in Supply Chain Management), Operations Management, or other technical discipline
- 10+ years of production procurement and/or strategic sourcing experience in large, best-in-class logistics or materials management, and/or manufacturing operations; including at least 5 years of experience leading and/or managing geographically distributed teams ideally within the consumer products industry
- Exceptional service-oriented communication and team skills, both verbal and written
- Demonstrated leadership and coaching skills, experience managing teams and projects
- Critical thinking skills: must be able to come up with timely and innovative ideas to contribute to the company’s success and growth
- Strong organizational and problem-solving skills
- Ability to work under pressure and still maintain ideal disposition towards work
- Highly strategic, analytical and collaborative in approach,
- Strong technical competence coupled with a hands-on, team-spirited approach