Laline Store Manager, Stc

**BRAND**:LALINE**

**POSITION**:STORE MANAGER**

**LOCATION: STC**

**Who are we?**

**Fox Group** (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.

**Body Cosmetics. Soul Care.**

**Laline**:

- founded in 1999 by Merav Cohen and Revital Levi, Laline began with one small store, created by two female entrepreneurs who dreamt about holistically connecting the body and soul. Today, it brings its wholesome magic, and unparalleled quality for all senses to thousands of people through 180+ stores worldwide. We design products to empower women, and to make them feel amazing in their own skin. We believe that scents are magical. That's why we have crafted scents that create an extraordinary experience while offering the perfect fit for everyone. Our products enhance all your senses, offering a holistic experience that promotes wellbeing and relaxation. We care for your skin by creating exclusive innovative formulas that are infused with nature's benefits that are sourced from high-quality ingredients, which are never tested on animals. We are committed to increasing our use of recycled material, to ensure we are reducing our eco footprint.

**Our Brand Manifesto**

Don’t believe in perfection. Believe in perfect moments.

Little pleasures create great moments.

Happiness is not a goal; it is a state of mind.

Your body is the temple of your spirit.

Be yourself. It’s the perfect way to be unique.

The best way to cheer yourself up, is to cheer someone else.

The greatest pleasures are the ones you create for yourself.

**Who are we looking for?**

As a Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the Area Manager, you will drive the growth and awareness of Laline in your store and market. You are passionate about leading teams and recognize the importance of leading by example, building motivation, and creating an environment that demonstrates Laline’s values. You are accountable for creating a highly productive store environment in which we exceed customer expectations and create an engaging and inclusive environment where employees are motivated and supported to do their best. You will manage and provide oversight of all aspects of sales, people, and process within your store, partnering with key leaders to exceed targets.

**JOB RESPONSIBILITIES**

**Revenue & Profitability**:
**You are responsible for the financial health and profitability** **of your store, by**:

- driving revenue and exceeding targets; reviewing and monitoring daily, weekly, monthly business and people results and creating plans in partnership with the Area Manager to achieve targets.
- driving a culture of performance, cost awareness and accountability within your team.
- developing the required business acumen within your team to analyze results and implement plans for improvement.
- managing store’s spend & seeking opportunities to minimize costs.
- mitigating risk within store, identifying and resolving all gaps or roadblocks to profitability & protecting our assets including internal & external theft, inventory accuracy.

**People**:
**You are accountable for the success of your team, by**:

- ensuring you have the right people in the right positions at the right time and in the right quantities within your store.
- sourcing and selection of talent to build the infrastructure necessary to sustain and grow your scaling business.
- successfully integrating and onboarding new talent to our store.
- building healthy relationships with our people and establishing a positive and engaging work environment.
- continually developing your team for succession within the organization
- setting expectations and managing performance of the team to meet revenue & profitability goals.
- conducting regular assessment of our people against performance review criteria and KPIs.

**Customer Experience**:
**You are accountable for the customer experience in your store, by**:

- Leading by example and ensuring the quality of the in-store customer experience by communicating, training, and upholding expectations of service, including pampering professional demonstrations of product.
- Providing in-store feedback and coaching to staff & Assistant Store Manager (where role is applicable), to build skills and confidence in customer service and product knowledge.
- Identifying opportunities to build and maintain relationships within local c