Student Support Services

**Job Title: Student Support Services**

**Location**: Calgary, AB
**Type**: Full-Time Permanent
**Pay**: From $45,000.00 per year

**Benefits**: Dental care, On-site parking, Paid time off, RRSP match

**About Us**:
Academy of Learning Career College (AOLCC) is a leading educational institution dedicated to providing high-quality career-focused education and training to students in Alberta and Manitoba. Our commitment to excellence is reflected in our compliance with education regulations set forth by Alberta Advanced Education and Private Vocational Institutions Regulations and our efforts to facilitate a supportive and inclusive learning environment. We also strive to facilitate student access to financial assistance programs, such as Student Aid, to support their educational goals.

We are seeking a **Student Support Services**to join our Academics team supporting Academy of Learning Career College. The **Student Support Services**will report to the Manager, Student Services. We believe the strongest asset to supporting students in their own career paths is knowledgeable and dedicated employees.

**Role Overview**:
**Responsibilities**:

- Provide a positive and professional representation of AOLCC.
- Ensure students are aware of the importance and details of Student Loan Repayment.
- Ensure proactive involvement and awareness in students’ progress and academic behavior, be ready to intervene, counsel, coach and create action plans as needed.
- Establish and maintain positive community relations to facilitate awareness of employers for our graduates and potential sources of new students.
- Ensure attendance and progress of students is reported daily from facilitators and instructors.
- Maintain accurate and detailed student files including FOIP/PIPEDA, funding sources, programs and lengths, withdrawals, funding freezes, absences, employment opportunities and all other communications.
- Contribute information and reporting to management in a timely manner as requested.
- Record accurate and timely KPI data monthly and examine results for continuous improvement.
- Instruct and coach students on resume writing, job search techniques and interview skills.
- Participate in events such as student appreciation, orientations, open houses, graduations, trade shows, etc., as required.

**Qualifications**
- Some university/college courses are an asset.
- Three years’ experience in counseling, educating, or supporting adults is an asset.
- High attention to detail, ensures accuracy and professionalism in all documentation.
- Proficient with technology (MS Office (Excel, Word, Power Point).
- Highly proficient communication skills (verbal and written).
- Ability to manage diversity and make timely decisions.

**Join Our Team**:
**Our Culture**:
At AOLCC, we are guided by six key principles that define our work and interactions:
**Everyday Excellence**: Every interaction with our customers contributes to a positive experience. We encourage our team to propose ideas that enhance our overall environment, fostering a productive and supportive workplace for both our team and students.

**Positive Mindset**: We are a team of driven individuals who share a commitment to high standards and a proactive approach.

**Adaptability**: Our competitive edge lies in our ability to swiftly adapt and provide training that meets the evolving needs of the industry.

**Meaningful Work**: We take pride in offering growth opportunities through training and development, supporting the career advancement of our team members with dedication.

**Commitment to Quality**: We strive for excellence in everything we do. At AOLCC, we aim for 100% quality, continually improving processes and accuracy through collaboration and attention to detail.

**Team Contribution**: Every team member plays a role in AOLCC’s growth and success, actively supporting our brand and mission.

**Schedule**:

- Monday to Friday
- **Flexible Language Requirement**:

- French not required

**Ability to Commute/Relocate**:Edmonton, AB: reliably commute or plan to relocate before starting work (preferred)
- 1-2 years in a position directly related to consultation with clients

Pay: From $45,000.00 per year

**Benefits**:

- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Work from home

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person