Customer Service and Business Support Specialist

1 day ago

Regina, Canada The Wireless Age Full time

For over 30 years, The Wireless Age — a division of IM Wireless Communications Ltd. has been at the heart of how people live, work, and play by connecting them with what matters most. Established in 1991, we are proud to be the largest Saskatchewan-owned and operated SaskTel dealer, with 15+ locations across the province, including three dedicated Business Sales offices.

Our reputation as a trusted solutions provider is built on serving the unique needs of corporate and enterprise customers of all sizes across Saskatchewan. We’ve earned the loyalty of Saskatchewan’s top companies through innovative, simplified solutions, and exceptional customer service. In fact, we’ve been named Saskatchewan’s Choice for Best Cellular Dealer for 10 consecutive years.

Our team is our strength. With the most skilled, tech-savvy, and experienced business sales team in the province, we’re committed to putting our customers first and transforming the way they communicate. If you’re looking to be part of a dynamic team that is shaping the future of communications, join us at The Wireless Age, where we’re connecting Saskatchewan one customer at a time.

**Responsibilities**:
Order Entry
- Accurately enter customer orders into the company’s internal systems.
- Verify completeness and accuracy of order information, including product details, quantities, and pricing.

Order Verification
- Confirm that customer orders comply with the company policies and procedures.
- Validate product availability and inform customers of any potential delays or issues.

Communication
- Communicate with clients, sales representatives, and other management to address inquiries and provide status updates.
- Resolve issues relating to orders, such as, discrepancies, cancellations, or changes.

Documentation
- Maintain accurate and up-to-date order records and documentation.
- Generate and distribute order confirmations and invoices to customers

Shipping Confirmation
- Arrange accurate shipping for customers.
- Generate shipping labels and other necessary documentation.
- Keep detailed records of shipping and receiving.

Customer Support & Troubleshooting
- Assisting customers with minor troubleshooting tips and tricks
- Assisting customers with minor account requests

Support the Business Sales team with daily administrative tasks.

**Qualifications**:

- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced and collaborative work environment.
- Ability to multitask and prioritize tasks throughout the day.
- General technical knowledge of cellular and wireless data devices
- General knowledge of SaskTel services
- Demonstrate proficiency in Microsoft Excel, Microsoft Word, and OneDrive.

This position is full-time and starts immediately, with the opportunity to work with some of the best people in the business. We are pleased to offer the following:

- Comprehensive medical and dental benefits
- Pension Plan
- Disability benefits and group life insurance
- Merchandise discounts
- Computerized product knowledge and training
- Opportunity for growth, professional development and internal promotion

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

  • Customer Support Specialist

    4 days ago

    Regina, Canada We An-Ser Full time

    **Immediately hiring Part Time Customer Support Specialists at We An-Ser Communications Group!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the...

  • Customer Service Specialist

    7 days ago

    Regina, Canada Convoy Supply Full time

    Dental Insurance - Disability Insurance - Health Insurance - Life Insurance **CUSTOMER SERVICE SPECIALIST** Position Summary If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a...

  • Business Specialist

    5 days ago

    Regina, Canada National Circle for Indigenous Agriculture and Food Full time

    **Job Summary** The National Circle of Indigenous Agriculture and Food (NCIAF) is seeking a experienced and dedicated Business Specialist to help our organization activate a community of partners focused on reigniting the role of Indigenous peoples in agriculture and food, through knowledge sharing and supporting business creation, while honoring first...

  • Technical Support Specialist

    4 days ago

    Regina, Canada Brandt Full time

    Brandt is currently seeking a Technician Support Specialist - Agriculture for our Customer Support Centre in Regina. **Duties & Responsibilities**: - Manage technical assistance requests from Brandt Service teams using the Case & Contact Management System (CCMS) from John Deere. - Investigate and research the factory’s platform data that diagnose and...

  • Business Support Specialist

    1 week ago

    Regina, Canada Conexus Credit Union Full time

    At Conexus, we are focused on supporting our members with their needs of today, while also helping them work towards their goals for the future. It’s more than conducting a banking transaction, it’s about providing our members with insightful content, tools, expert advice, and a full suite of products to empower them and inspire confidence in their...

  • Business Support Specialist

    9 hours ago

    Regina, Canada Conexus Credit Union Full time

    At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize...

  • Bdc Service Specialist

    5 days ago

    Regina, Canada Capital Automotive Group Full time

    **A_re you Sales driven? Do you enjoy communicating with customers? Do you have a passion for the automotive industry? _**_Then we have a Permanent Full-time position open for an individual like yourself. We are looking for a **Service Specialist **to join our Business Development Centre**!**_ The **Service Specialist **will assist Capital Auto Group's...

  • Aftermarket Support Specialist

    3 days ago

    Regina, Canada Finning Canada Full time

    Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: The Aftermarket Support Specialist is an integral part of the Finning Aftermarket team, responsible for driving growth in market share for Caterpillar in Construction Industries. This interdisciplinary role is accountable for the commercial success and market share...

  • Marketing Specialist

    1 week ago

    Regina, Canada All Ways Caring HomeCare E-commerce business Full time

    **Marketing Specialist for E-commerce business** As a **Marketing Specialist** you are responsible for developing and implementing marketing strategies to promote products or services and achieve business goals. You analyze market trends, create marketing campaigns, and measure their effectiveness to drive sales and increase brand awareness. This role also...

  • Customer Service Representative

    7 days ago

    Regina, Canada Motion Full time

    **CUSTOMER SERVICE REPRESENTATIVE** Motion is a leading supplier of industrial products, partnering with our teams, suppliers and customers to provide value and simplify their operations. We are looking for talented people to join the team, driving our industry forward. Motion commits to providing the tools and ongoing support to grow your career long term...