Server (Fine Dining) with Mixology Experience

2 days ago

Richmond, Canada Baan Lao Fine Thai Cuisine Full time

**Server with Mixology experience**:
Baan Lao Fine Thai Cuisine is seeking a talented, personable, and intelligent 'Fine Dining' SERVER with MIXOLOGY experience. If you have strong confidence, attention to detail and thrive in a fine dining environment, we would like to hear from you.
**Job Requirements**:

- Serve as a brand ambassador for Baan Lao, committed to providing an exceptional customer experience.
- Create a pleasant, welcoming, and respectful environment for all guests.
- Provide exceptional customer service by engaging with customers and ensuring their satisfaction.
- Properly manage the flow of each meal for an optimum guest experience.
- Be extremely knowledgeable about every menu item and able to convey a meaningful description for all guest inquiries.
- Be comfortable and confident making food and drink recommendations to guests.
- Work diligently with our maître d’ and/or management team to immediately address all guest concerns.
- Accurately record and relay all food and drink orders.
- Set tables, adhering to brand standards.
- Support the service team and floor manager while on shift.
- Ensure the highest quality standards are met for service, cleanliness and food presentation.
- Handle cash transactions accurately and efficiently.
- Coordinate with chefs and bartenders, providing clarification when needed.
- Collaborate with the kitchen staff to coordinate food and beverage orders.
- Must be able to tend bar and mix cocktails.
- Prepare and serve a wide range of alcoholic and non-alcoholic beverages.
- Maintain cleanliness and organization of the bar area.
- Create unique and innovative drink recipes that meet customer preferences.
- Adhere to all safety and health regulations.
- Comply with all federal, provincial and municipal laws.
- Follow all safety and sanitation policies.

**Qualifications**:

- High school diploma is required.
- 2+ years of server experience in fine dining establishment.
- Minimum 1 year experience as a Mixologist in a restaurant or bar setting and certificate/diploma in Mixology.
- Previous Thai food restaurant experience is preferred.
- Understanding of FoodSafe and liquor law regulations.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Able to function within, and contribute to, a team environment.
- Detail oriented.
- Excellent communication skills.
- Excellent memory for names and faces.
- Exceptional customer service, good interpersonal skills and communication.
- Experience with a restaurant POS software platform.
- Extensive knowledge of different types of alcoholic beverages, cocktail recipes, and mixology techniques.
- Familiarity with POS systems for order processing.
- Formal training in Hospitality is an asset.
- Keen interest and knowledge of wine and/or tea an asset
- Math skills for measuring ingredients and handling cash transactions.
- Must have legible handwriting.
- Outstanding interpersonal skills.
- Passionate about creating a positive environment for guests and staff.
- Strong customer service skills with the ability to interact with diverse clientele.
- Time management skills to ensure efficient service during peak hours.
Extended Health Benefits and Transportation Subsidy will be discussed during interview.
**Wage**: TBD

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