Air Cargo Agent

**Company Overview**

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence, and ultimately result in Nippon Express being one of the largest transportation providers in the world. Solutions, not numbers, are responsible for our success. Our commitment to develop successful solutions, which put information technologies and our vast network of resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics design.

**Job Summary**

The Air Cargo Agent is responsible for both Air Import and Export shipments. This includes documentation, logistics coordination and quotations. Additional responsibilities include ensuing accuracy and compliance and providing support to all departments within the Toronto Branch.

**Duties and **Responsibilities**
- Prepare import/export shipment documentation for assigned customers. This may include attaching address or shipping labels, shipping instructions to outer packages if required, arranging insurance coverage of cargo and other pertinent documentation as needed.
- Handle e-manifest and/or re-manifest
- Enter necessary information in AS-400 system
- Prepare import documents for distribution to brokerage department and/or Customer’s Broker. Notify consignee or customers of the arrival of freight and arrange for delivery when required.
- Coordinate pickup and delivery orders with trucking companies, Airlines and/or bonded facilities in order to process shipments in the best way.
- Advise clients on transportation & payment method, including the issuance of freight bills and invoices to brokers and/or customers. Including proper record retention and filing of documentation.
- Prepare quotations by negotiating rates
- Prompt and accurate communication with customers, external branches and sub-contractors.
- Adhere to various air cargo security provisions, specifically the Air Cargo Security Program through Transport Canada as well as the Partners in Protection (PIP) program with the Canada Border Services Agency.
- Various other duties as may be required

**Qualifications**
- Previous experience handling air cargo operations (an asset)
- Excellent organization and time management skills
- Strong attention to detail skills
- Knowledge of international commerce (shipping and payment terms, purchasing, customs regulations, etc.) are desirable.
- Proficient data entry skills
- Capable to deal with complex processes that may involve multiple levels of approval.
- Ability to learn, use, and convey required information to clients and related party.
- Have a flexible schedule with the ability to work overtime as necessary
- Good verbal and written communication skills in English (French an asset)
- Intermediate level skills in MS Office, specifically Word and Excel.

**Education/Certification**
- Minimum College diploma or equivalency certificate and/or relevant working experience.
- IATA/ICAO Dangerous Goods certification (an asset)
- Authorized Cargo Representative (ACR) certificate (an asset)

***What We Offer**
- Hybrid WFH Model
- Health Benefits (Medical, Dental & Vision Coverage)
- RRSP/DPSP Plan with company matching
- Paid Time Off (vacation & sick time)
- Opportunities for career growth and skill enhancement

**We thank all applicants for their interest in a career with Nippon Express. Please note only those who are selected for further consideration will be contacted for an interview.**

**_
Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation_