Warehouse and Customer Care Specialist

2 days ago

Etobicoke, Canada The Beauty House Shop Full time

**Job Overview**

We are seeking a dedicated and enthusiastic Warehouse and Customer Care Specialist to join our dynamic team. In this role, you will be packing orders with love, providing exceptional care to our growing family of customers and making sure that we effectively make the world more beautiful, one order at a time.

This is an exciting opportunity to be part of a family-style, fast-paced e-commerce environment with plenty of room for growth.

**Responsibilities**
- Pick online orders, pack and prepare orders for shipping.
- Actively participate in daily inbound and outbound warehouse operations.
- Inventory count, organization and upkeep of warehouse.
- Receive, quality control, and put away inbound stock in a timely and accurate manner.
- Provide accurate information about products and services while addressing customer concerns.
- Collaborate and communicate with team members to reach daily and monthly targets.
- Assist in other administrative tasks, sample and gift preparations, social media and content creation.
- Other duties as assigned by management.

**Requirements**:

- Proficiency in English is required.
- Previous experience in customer service fulfillment role is preferred.
- Strong analytical skills with the ability to assess situations and provide effective solutions.
- Excellent verbal and written communication skills.
- Strong communication and interpersonal skills to provide top-notch customer service.
- High attention to detail to ensure accuracy in order processing and shipment.
- Ability to work independently as well as part of a team in a fast-paced environment.
- A positive attitude and willingness to learn are essential for success in this role.
- Previous knowledge of Shopify is an asset.
- Previous knowledge in professional lash and brow services / products is an asset.

Join our team and experience a workplace that feels like family We’re dedicated to creating a fun, supportive environment that helps you grow alongside us. With each day bringing new challenges, work stays engaging and lively. Plus, our complimentary in-house snack bar is here to keep you energized and smiling all day.

Come be a part of a team where your best days at work await

**Job Types**: Full-time, Part-time

Pay: $17.60 per hour

**Benefits**:

- On-site parking
- Paid time off
- Store discount

**Education**:

- Secondary School (preferred)

Work Location: In person

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