Customer Service Agent

1 week ago


New Minas, Canada Bruce Automotive Group Nova Scotia Ltd Full time

Our Customer Care Centre in New Minas, NS is seeking a highly motivated and dedicated individual to join our team as a Customer Service Agent. In this role, you will be responsible for providing outstanding service to our customers and helping to ensure their satisfaction with our services. **This is not a remote position.**

**The Opportunity**:
In this entry-level position, you will focus on outbound calls, contacting our customers to recommend and advise them on their maintenance and preventative services. The goal is to book service appointments and update customer information using our unique database. We are open from 8 am to 6 pm Monday to Friday, and 9 am to 3 pm Saturdays. Availability to work shifts during these business hours is a requirement. We are located on the second floor of the Hyundai dealership in New Minas, across the hall we have a little gym and a very modern lunchroom where we've been known to host the occasional potluck.

**What we are looking for**:
You are outgoing, confident, a team player, and have a positive personality. You have exceptional phone skills and the confidence to place a high volume of outbound calls. You have good computer skills as we have several software systems. You're a fantastic multitasker and have the desire to provide outstanding customer service.

**Our Offer**:
At Bruce Auto Group, you will join a team of thinkers, doers, and innovators who have experience working in a dealership or have a passion for the industry. In addition to working at the most modern building in town, you will also work with a team that shares the same values of being collaborative, passionate, trusting, respectful, innovative, and accountable. We offer a competitive pay plan, benefits include a health & dental plan, health spending account, retirement savings plan with matching contributions, discounts on products and services, career progression opportunities, discounts at major retail outlets, and a fun and engaging work environment

Ready to apply? We want to hear from you

Pay: $16.50 per hour

Expected hours: 42.5 per week

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- New Minas, NS B4N 3K8: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Are you legally eligible to work in Canada?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • New Minas, Canada Bruce Auto Group Full time

    Our Customer Care Centre in New Minas, NS is seeking a highly motivated and dedicated individual to join our team as a Customer Service Agent. In this role, you will be responsible for providing outstanding service to our customers and helping to ensure their satisfaction with our services. **This is not a fully remote position.** **The Opportunity**: In...


  • New Minas, Canada Bruce Automotive Group Full time

    Bruce Auto Group comes from a small place, but that hasn't stopped us from becoming one of the largest auto groups in the Maritimes. For nearly 100 years, our focus has been on something much greater than simply selling and servicing vehicles. We devote ourselves to delivering a personalized Bruce experience to every customer as if they were family, and in...


  • New Minas, Canada The Home Depot Canada Full time

    **Day, evening and weekend availability an asset** Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. **Position Responsibilities** - Ensure customers receive products and...

  • Call Centre Agent

    1 day ago


    New Minas, Canada Bruce Automotive Group Full time

    **Work setting**: - Rural area **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Explain the type and cost of services offered - Maintain records and statistics - Perform general office duties - Receive and log complaints **Computer and technology...


  • New Minas, Canada Circle K Full time

    Store 6002134: 9319 Commercial Street, New Minas, Nova Scotia B4N 3G2 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - **...


  • New Minas, Canada Sollio Agriculture Full time

    Overview Status: Permanent, Full-Time (37,5 hours) Schedule: 8am to 4pm (day shift) Workplace: 47 Minas Warehouse Road, New Minas, NS This is an on-site position. CHALLENGES WE OFFER This position serves as the front line of communication by receiving orders directly from farmer customers, retail co-ops and other customers via telephone, text and over the...


  • New Minas, Canada Sollio Agriculture Full time

    **Status**: Permanent, Full-Time (37,5 hours) - _ **_Schedule : _**_8am to 4pm (day shift)_ **_ Workplace: _**_47 Minas Warehouse Road, New Minas, NS_ **_ This is an on-site_** **_CHALLENGES WE OFFER_** This position serves as the front line of communication by receiving orders directly from farmer customers, retail co-ops and other customers via...


  • New Minas, Canada Circle K Full time

    Store 6002071: 5477 Prospect Road, New Minas, Nova Scotia B4N 3K9Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedulesLarge, stable employerOpportunities for fast career advancementTask varietyWeekly payNight shift premiumEmployee discountScholarship programYears of service Recognition programSupporting...


  • New Minas, Canada Petro Canada Full time

    We are looking for an energetic person to join Mel's team!! Job Duties include but are not limited to: - Operate all aspects of the register, including cash and card transactions, scanners, and scales - Maintain an accurate cash drawer, ensuring that all transactions are accounted for by the end of the shift - Answer any customer inquiries, and use your...


  • New Minas, Canada Savers Full time

    Description Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...