Technician, Telecommunications

Work Term: Permanent
- Work Language: French
- Hours: 40 to 42 hours per week
- Education: College/CEGEP
- Experience: 1 year to less than 2 years
- **Asset languages**:

- English, Middle (1100-1500)
- **Work setting**:

- Installation
- Urban area
- Maintenance
- On-site customer service
- Various locations
- Repair
- Service
- **Tasks**:

- Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment
- Inspect operation of telecommunications equipment
- Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
- Repair or replace defective telephone equipment
- Test installed telephone systems to locate transmission faults
- Analyze test results and adjust, change or repair switching system, network, associated equipment and software
- Complete and maintain test and service reports
- Determine nature, cause and location of trouble
- Determine work assignments
- **Area of specialization**:

- Telephone installation and repair
- Switch network installation and repair
- Telecommunication service testing
- Telecommunications equipment
- **Security and safety**:

- Basic security clearance
- Criminal record check
- Driver's validity licence check
- **Transportation/travel information**:

- Valid driver's licence
- Vehicle supplied by employer
- Willing to travel
- **Work conditions and physical capabilities**:

- Fast-paced environment
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
- Manual dexterity
- **Weight handling**:

- Up to 45 kg (100 lbs)
- **Own tools/equipment**:

- Steel-toed safety boots
- Hard hat
- Safety glasses/goggles
- **Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Accurate
- Dependability
- **Screening questions**:

- Are you available for shift or on-call work?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- **Other benefits**:

- Free parking available
- Learning/training paid by employer
- On-site amenities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Transportation provided by employer
- **Support for persons with disabilities**:

- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
- **Support for newcomers and refugees**:

- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- **Support for youths**:

- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- **Support for Indigenous people**:

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- **Support for mature workers**:

- Applies hiring policies that discourage age discrimination
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
- **Supports for visible minorities**:

- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities