Ecommerce Order Management Clerk

2 weeks ago

SaintLaurent, Canada Conglom Full time

**Job description**

**Conglom Inc. is searching for a, Order Management Clerk responsible for management of orders to ensure on-time shipment. This includes daily communication with clients, merchandising and operations to get and provide updates, minimize delays and resolve issues.**

**Responsibilities**
- **Verify orders**:

- **Handle e-commerce accounts on Commerce Hub and ensure that tracking numbers are generated on time by respecting KPIs, ship/delivery window and lead time**:

- **Help monitor and oversee E-commerce portals by submitting inventory updates, cleaning up discontinued items, updating item info and ensuring that invoices are submitted**:

- **Work with the warehouse and shipping department for various reasons: flipping orders to other warehouses, inventory/stock inquiry, etc.**

**Experience & skills**
- **Familiarity with various computer programs such as MS Office**:

- **Attention to detail**:

- **Ability to work to time constraints**:

- **Excellent written and verbal communication and follow-up skills**

**Conglom Inc. est à la recherche d'un commis à la gestion des commandes responsable de la gestion des commandes afin d'assurer une expédition à temps. Cela comprend la communication quotidienne avec les clients, le marchandisage et les opérations pour obtenir et fournir des mises à jour, minimiser les retards et résoudre les problèmes.**

**Responsabilités**
- **Vérifier les commandes**:

- **Gérer les comptes de commerce électronique sur Commerce Hub et s'assurer que les numéros de suivi sont générés à temps en respectant les indicateurs clés de performance, la fenêtre d'expédition/livraison et le délai d'exécution.**:

- **Aider à surveiller les portails de commerce électronique en soumettant des mises à jour d'inventaire, en nettoyant les articles abandonnés, en mettant à jour les informations sur les articles et en s'assurant que les factures sont soumises.**:

- **Travailler avec l'entrepôt et le département de réception pour diverses raisons: transfert de commandes à d'autres entrepôts, demande de renseignements sur l'inventaire/les stocks, etc.**

**Expérience & compétences**
- **Familiarité avec divers programmes informatiques tels que MS Office**:

- **Attention au détail**:

- **Capacité à travailler avec des contraintes de temps**:

- **Excellentes compétences en communication écrite et verbale et en suivi**

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Saint-Laurent, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Data entry: 1 year (required)

**Language**:

- English & French (required)

Work Location: In person

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