Veterinary Client Care Representative/receptionist
2 weeks ago
**Client Care Representative/Veterinary Receptionist - Join our fun and caring team**
Do you love people _and_ their pets? Island Tides Veterinary Hospital is looking for an organized, compassionate and proactive professional who wants to be part of a team with a focus on improving the lives of pets and their people. As a Client Care Representative/Receptionist, you will be the welcoming face (and voice) of our hospital.
Island Tides is a calm, progressive and supportive veterinary hospital where we take pride in providing exceptional care to every patient and client. We follow Fear Free handling protocols and work hard to create a positive experience for everyone in the hospital.
**Key Responsibilities**
- Welcome clients and their pets with warmth, empathy and professionalism
- Maintain organized and up-to-date patient and client records
- Communicate clearly and compassionately with clients and team members
- Help to maintain a clean, organized and calm environment for pets, clients and team members
- Maintain composure in pet emergency or stressful situations
- Provide information to clients regarding preparation for upcoming medical appointments/procedures and clinic policies
**What We're Looking For**
- Excellent communication and interpersonal skills, both verbal and written
- Ability to handle challenging situations with professionalism and empathy
- Proficient in computer use and POS machines
- Excellent problem-solving skills and attention to detail
- Ability to work independently as well as part of a team in a fast-paced environment.
- Strong organizational skills and ability to multi-task
- Flexibility in scheduling, including willingness to work on Saturdays
**Perks of Working with Us**
- A positive, team-oriented atmosphere where your contributions are valued
- Lots of employee benefits (including medical/dental, uniform allowance, paid holidays, etc)
- Personal Pet Discounts for veterinary care and products
- Birthday celebrations for every team member (singing is optional)
- Our hospital is right across the street from a beautiful ocean-front pathway (perfect for lunchtime walks)
**Job Types**: Full-time, Permanent
Pay: From $20.00 per hour
Expected hours: 36 - 40 per week
**Benefits**:
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care
Work Location: In person
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