Golf Pro Shop Clerk

3 days ago

Okotoks, Canada D'Arcy Ranch Golf Club Full time

**Overview**

**Duties**
- Operate POS systems efficiently for sales transactions, cash handling, and receipts
- Assist customers with purchasing golf green fees, merchandise, gift certificates, and golf passes.
- Maintain merchandising standards by stocking shelves, organizing displays, and ensuring product availability with the Pro Shop Manager.
- Provide exceptional customer service by addressing questions, offering recommendations, and ensuring satisfaction
- Handle phone inquiries professionally following proper phone etiquette
- Support the Tournaments Manager during the busy golf season
- Working collaboratively with the Associate & Assistant Golf Pros
- Maintain cleanliness and organization of the shop area to create an inviting environment

**Requirements**:

- Previous retail sales experience, preferably in a golf shop or hospitality industry
- Strong communication skills with the ability to interact effectively with diverse customers
- Basic math skills for cash handling, retail math calculations, and sales transactions
- Experience with POS systems and cashiering procedures
- Supervising experience is a plus for leadership responsibilities during shifts
- Ability to upsell products confidently while providing excellent customer service
- Professional appearance with good phone etiquette and interpersonal skills
- Ability to work in a fast-paced environment with attention to detail and organization

**Job Types**: Part-time, Fixed term contract, Seasonal
Contract length: 7 months

Pay: $15.00-$18.00 per hour

Expected hours: 20 - 32 per week

**Benefits**:

- Designated paid holidays
- Discounted or free food
- Flexible schedule
- On-site parking

**Experience**:

- customer service : 2 years (required)
- golf retail : 1 year (required)

Work Location: In person

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