Current jobs related to Customer Service Representative Ii- Recreation - Waterloo - City of Waterloo
-
Customer Service Representative Ii- Cemetery
2 weeks ago
Waterloo, Canada City of Waterloo Full time**Position Description**: A temporary full-time opportunity exists for an individual to join the Cemetery Services team to assist with administrative and clerical functions, customer inquiries and sales, at both Parkview and Mount Hope Cemeteries. **Accountabilities**: - Prepare and maintain interment rights, prepaid service, interment and product...
-
Customer Service/sales Representative
1 week ago
Waterloo, Canada Home Service Solutions Full time**Company Overview**: Home Service Solutions is Southwestern Ontario’s fastest-growing eavestrough and gutter guard company, and we’re hiring motivated individuals who are ready to build valuable career experience while making real money. This isn’t your typical 9-to-5. If you're enthusiastic, love talking to people, and are hungry to learn and grow,...
-
Customer Service/sales Representative
1 week ago
Waterloo, Canada Home Service Solutions Full timeLooking for a full-time job that actually pays off? Home Service Solutions is Southwestern Ontario’s fastest-growing eavestrough and gutter guard company, and we’re hiring motivated individuals who are ready to build valuable career experience while making real money. This isn’t your typical 9-to-5. If you're enthusiastic, love talking to people,...
-
Customer Service Representative
10 hours ago
Waterloo, Canada ACUTE Environmental Services Full time**Customer Service Representative** **ACUTE Environmental and Safety Services Inc**. is looking for an experienced, career-minded **Customer Service Representative **whois responsible for serving customers in person and via the telephone. The Customer Service Representative is accountable for dealing with customer inquiries, and processing transactions,...
-
Customer Service Representative
10 hours ago
Waterloo, Canada ACUTE Environmental Services Full time**Customer Service Representative** **ACUTE Environmental and Safety Services Inc**. is looking for an experienced, career-minded **Customer Service Representative **whois responsible for serving customers in person and via the telephone. The Customer Service Representative is accountable for dealing with customer inquiries, and processing transactions,...
-
Customer Service Representative
11 hours ago
Waterloo, Canada Pillers Fine Foods Full time**Description** The Customer Service Representative will report to the Sr. Manager, Customer services & Logistics, and act as a liaison between customers, companies and consumers, to input orders and process complaints. This role will also assist with sales, order status, account questions and billing as required. **Duties and Responsibilities include but...
-
Recreation Assistant
11 hours ago
Waterloo, Canada Devonshire Erin Mills Inc. Full time**Who We Are**: As a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health, and well-being. For generations, we’ve been in the business of building communities for people to live, work and play. We are...
-
Customer Service Representative
1 week ago
Waterloo, Canada WATERLOO TAXI Full timeCustomer Service Representative/ Call Taker **Job Type**: Part-time Pay: From $17.50 per hour Expected hours: 8 - 25 per week Schedule: - Every Weekend **Education**: - Secondary School (preferred) **Experience**: - Call center: 1 year (preferred) - Customer service: 1 year (preferred) Work Location: In person
-
Recreation Assistant
2 weeks ago
Waterloo, Canada Sifton Properties Ltd. Full timeWho We Are: As a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health and well-being. For generations, we’ve been in the business of building communities for people to live, work and play. Embark on a...
-
Customer Service Representative
1 week ago
Waterloo, Canada Fix Network Full time**Speedy Auto Service Waterloo is looking for a Customer Service Representative**: **Job Duties**: - Greet and welcome clients using the Speedy Customer Service Standards. - Provide service to customers by reviewing the services offered and cross-sell different programs by explaining the advantage of our multiple service offerings. - Sell the Speedy Auto...
Customer Service Representative Ii- Recreation
3 weeks ago
**Position Description**:
The City of Waterloo Recreation Services team is hiring for a Customer Service Representative II to work at the Waterloo Memorial Recreation Complex. This position is responsible for providing excellent customer service, administrative support and to establish and maintain positive relationships with customers, clients and the facility team. The incumbent will demonstrate support for the corporate values and participate fully in section, division and department initiatives.
**Accountabilities**:
- Respond promptly to customer inquiries and requests, resolves customer concerns and complaints
- Daily cash handling and associated reporting; reconcile and balance revenues
- Provide administrative support to the facility and other RS teams as required
- Provide input into programs, services and event performance evaluation; recommend changes to programs, services and events to support goals and objectives of section, division or department
- Work collaboratively with managers, supervisors and others to ensure seamless delivery of facility activities, services and programming
- Work with internal and external customers, including affiliated groups to support section/division goals and objectives
- Assist with training, orientation, and guidance of part-time casual Customer Service Associates
- Demonstrate initiative during non-peak work times
- Participate in the development of office policies, procedures and best practices
- Ensure compliance with accessibility and health and safety legislation
- Other duties as assigned
**Minimum Qualifications**:
- Post-secondary diploma in Recreation and Leisure Services or a related field
- 2 years of front line customer service or administrative experience, preferably in a recreation services or public sector environment
- Excellent interpersonal and communication skills to deal effectively with internal and external customers
- Demonstrated ability to work collaboratively and independently as required
- Strong commitment to providing quality customer service and supporting teamwork
- Ability to handle changing priorities and frequent interruptions
- Strong organizational skills to deal with fluctuating volumes and pace of work
- Understanding of facility operations, sports and/or event administration
- Experience with cash handling, point of sale transactions and deposit systems
- Ability to assess, diffuse or take appropriate action when dealing with difficult/challenging situations
- Must be proficient with demonstrated experience in using Microsoft Word and Excel
- Proficiency with ActiveNet or another recreation software would be an asset
- First Aid, CPR, AED certification or willingness to obtain
- A satisfactory Police Record & Judicial Matters Check is a requirement for this position
- **Hours of Work/Schedule**:
**Work Location**:
**Application Process**
**Job Eligibility**
All qualified City of Waterloo employees may apply, however during the selection process there is a specific sequence that will be followed. Members of the City of Waterloo Staff Association who have completed their probationary period in their most recent position will be considered first for this posting.
**Accommodation**
**Accountabilities**:
- Respond promptly to customer inquiries and requests, resolves customer concerns and complaints
- Daily cash handling and associated reporting; reconcile and balance revenues
- Provide administrative support to the facility and other RS teams as required
- Provide input into programs, services and event performance evaluation; recommend changes to programs, services and events to support goals and objectives of section, division or department
- Work collaboratively with managers, supervisors and others to ensure seamless delivery of facility activities, services and programming
- Work with internal and external customers, including affiliated groups to support section/division goals and objectives
- Assist with training, orientation, and guidance of part-time casual Customer Service Associates
- Demonstrate initiative during non-peak work times
- Participate in the development of office policies, procedures and best practices
- Ensure compliance with accessibility and health and safety legislation
- Other duties as assigned
